Order Processing Specialist
TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS family consists of just over 300 people who are spread internationally across APAC, LATAM, EMEA.
About the role
As order processing specialist, you’ll play a key role in supporting our global operations from our Gurugram hub in India. This role is all about ensuring smooth order confirmations, maintaining accurate data, and providing excellent customer service support.
With a hybrid work model with 2-3 days in the office with the remainder home based, you'll collaborate closely with internal teams, ensuring efficient workflows and up-to-date digital content. Your ability to manage multiple tasks with
precision will be essential in driving operational success.
Some daily responsibilities will include-
· Manage supplier order confirmations, ensuring accuracy and timely updates.
· Utilise SAP to manage data and ensure smooth flow of information across systems.
· Identify opportunities for process improvement and contribute to the overall efficiency of operations.
· Work closely with internal teams to support order processing and supplier confirmations.
· Manage digital content, ensuring global access to up-to-date product information.
· Generate reports on supplier confirmations and procurement data.
About you
You thrive in a fast-paced environment, are proactive in identifying process improvements, and bring a problem-solving mindset to every challenge. With strong communication skills and a keen eye for detail, you will play a vital role in supporting global operations and ensuring an exceptional customer experience.
· 1-2 years of experience in a similar role.
· Strong Microsoft Office skills (Excel, PowerPoint, Word).
· Familiarity with SAP
· Excellent communication skills in English.
· A proactive mindset with the ability to multitask and work independently.
This is an exciting opportunity to be part of a global team where your skills will make a real impact. Apply now and take the next step in your career!
Skills Required
- 1-2 years of experience in a similar role
- Strong Microsoft Office skills (Excel, PowerPoint, Word)
- Familiarity with SAP
- Excellent communication skills in English
- Proactive mindset with ability to multitask and work independently
DS Smith Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DS Smith and has not been reviewed or approved by DS Smith.
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Fair & Transparent Compensation — Pay is considered okay to good across many roles, with some plants indicating competitive or above‑market hourly rates for operators and similar positions. This supports a broadly fair perception of base pay even as experiences vary by site.
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Healthcare Strength — U.S. offerings include day‑one medical/vision and dental, employer HSA contributions, and 100% company‑paid life and short/long‑term disability, alongside an EAP. Some role descriptions also highlight mental‑health and fertility options.
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Retirement Support — Packages commonly reference a 401(k) with company match and, in some locations, pension eligibility or company‑funded retirement contributions. This positions retirement benefits as a meaningful component of total rewards.
DS Smith Insights
What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
