We are looking for an Order Operations Analyst to join our evolving Sales Operations team located in our Singapore office. The ideal candidate thrives in high-growth, collaborative environments and is eager to dive into the Order Operations function of the Sales process. We need a detail-oriented, process-minded individual who has experience in order management and working cross-functionally to support the needs of a fast-growing sales team while carrying a high volume workload.
At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Performs a review of opportunities submitted by the field to ensure all required documentation is provided and the order is in compliance with company procedures and guidelines
- Coordinates the resolution of Order Form discrepancies or questions with various internal departments
- Facilitates signature requests of Legal Agreements, Order Forms, and Vendor Forms
- Acts as a subject matter expert for External Marketplace orders
- Provides daily ad hoc training and sales support for opportunity close process
- Provides suggestions for potential process improvements to optimize Order Operations daily tasks
- Participates in testing of projects prior to implementation
- Expands upon Order Operations internal documentation along with the related field facing documentation of current processes
- Completes all owned tasks by the scheduled month end close deadlines and escalates issues when needed
- Performs various tasks that impact Customer billing and access to Datadog solutions and services
Who You Are:
- 1-2 years experience in Order Management or equivalent experience
- Fluent in both Japanese and English
- Salesforce experience is strongly preferred, not required
- Familiarity of AWS, GCP, and Azure Marketplace experience is preferred, not required
- Strong time management, organization, and detail orientation skills
- Ability to multi-task and switch gears in high volume and fast paced environment
- Excellent verbal and written communication skills across multiple departments
- Bachelor's Degree
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Generous and competitive medical benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Retirement match program
- Pet adoption assistance and insurance program
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Skills Required
- 1-2 years experience in Order Management or equivalent experience
- Fluent in both Japanese and English
- Salesforce experience
- Familiarity with AWS, GCP, and Azure Marketplace
- Strong time management, organization, and attention to detail
- Ability to multi-task and switch gears in high volume and fast paced environment
- Excellent verbal and written communication skills across multiple departments
- Bachelor's Degree
- Experience working cross-functionally to support sales teams
What the Team is Saying
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Datadog Compensation & Benefits Highlights
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Healthcare Strength — Coverage spans medical, dental, and vision with a dedicated mental‑health program offering free appointments for employees and dependents, and many locations include fitness reimbursements. Gender‑affirming care support is provided in eligible locations.
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Parental & Family Support — Fully paid, gender‑neutral parental leave is complemented by family‑forming benefits such as adoption, fertility, preservation, and surrogacy support, plus childcare assistance where available. Pet‑related benefits, including adoption assistance and insurance, are offered in some regions.
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Equity Value & Accessibility — Equity participation is emphasized through a discounted employee stock purchase plan and RSUs for eligible roles. These programs can enhance total compensation alongside core salary.
Datadog Insights
What We Do
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.
Why Work With Us
At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.
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Datadog Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.
