Jobs at Datadog

Write practitioner-focused technical video scripts and narratives for explainers, feature roundups, podcasts, and new formats. Collaborate with producers, product managers, marketers, advocates, engineers, animators, and technical experts to develop briefs, storyboards, scripts, and companion content. Translate complex technical concepts into clear customer-focused stories, capture product screens, maintain technical accuracy and brand voice, and support editing, sound mixing, and captioning. The role requires video storytelling, hands-on editing, and knowledge of software production, monitoring, and security.

As a Mid-Market Account Executive at Datadog, you'll focus on acquiring new customers, managing the sales cycle, and collaborating with internal teams to drive sales growth.

Partners with Account Executives to lead technical sales strategies, customer discovery, product demonstrations, workshops, and proof-of-value evaluations. Translates customer goals into Datadog solutions, develops technical champions, manages evaluation timelines, gathers product feedback, documents opportunities, and collaborates with Product, Support, and go-to-market teams. The role requires strong enterprise communication, cloud and observability knowledge, consultative selling skills, and willingness to travel as needed.

Acquire and close net-new mid-market customers through inbound conversion, strategic prospecting, multi-threaded outreach, and full-cycle sales. Engage CTOs, engineering and IT leaders, and technical users while collaborating with SDRs and internal stakeholders. Conduct negotiations and on-site technical demonstrations, using tools such as Sales Navigator and DiscoverOrg. The role requires comfort with complex organizations, strong prospecting and communication skills, and travel to client sites up to 30% of the time.

Acquire net-new mid-market customers by converting inbound leads, prospecting technical and executive stakeholders, managing complex organizations, collaborating with Sales Development Representatives, and owning the full sales cycle through negotiation and technical demonstrations. The role requires strategic account mapping, multi-threaded prospecting, strong phone and email outreach, and travel to client sites up to 30% of the time.

Manage and mentor support engineers, oversee performance, collaborate on high-priority customer escalations, and improve team productivity.

Leads, hires, trains, and coaches an Enterprise SLED Sales team responsible for new and expansion bookings. Owns quota attainment, forecasting, productivity metrics, complex public-sector negotiations, executive relationships, and sales strategy. Partners with Marketing, Product, and Customer Success to develop targeted messaging and customer journeys. Participates in client meetings and supports complex deal closures across State, Local, and Education accounts.

Manage key customer accounts by leading onboarding, adoption, renewals, and expansion opportunities. Build trusted relationships, advise customers on effective Datadog usage, identify usage trends and renewal risks, negotiate contracts, and achieve account growth and retention targets. Collaborate with Sales, Support, Product, Finance, and Legal teams to deliver strong customer outcomes and communicate product value.

Leads and develops a team of People Business Partners supporting global G&A organizations. Advises senior leaders on organizational design, workforce planning, talent, compensation, performance, employee relations, succession, and change management. Uses people data to identify risks and guide decisions, oversees core People processes, supports AI transformation, coaches leaders, and drives process improvements across the People team.

Manage key customer accounts across the Nordics by leading onboarding, building trusted relationships, driving product adoption, and identifying renewal and growth opportunities. Partner with Sales and internal teams to support customers, advise on effective Datadog usage, monitor usage trends, and conduct upselling and cross-selling activities. Negotiate contract terms and pricing while advocating for customer needs and delivering a positive experience.

Own the product direction and multi-quarter roadmap for Datadog’s metering and cost attribution platform. Define tagging, usage aggregation, rating, billing outputs, cost allocation, data quality standards, and agentic usage capabilities. Partner across engineering, product, Finance, Sales, Support, and Cloud Cost Management to establish platform standards, support pricing and packaging, and enable accurate, timely, auditable usage data at enterprise scale.

Own net-new customer acquisition for mid-market and large organizations. Responsibilities include converting inbound leads, prospecting technical decision-makers, mapping complex accounts, collaborating with SDRs, managing the full sales cycle, negotiating, and delivering on-site technical demonstrations. The role requires strategic prospecting, strong communication, and travel to client sites up to 30% of the time.

Provide hands-on technical guidance and product adoption support to enterprise customers using Datadog. Analyze IT Operations environments, recommend configurations and process improvements, lead business reviews, advocate for customer goals, and collaborate with product, engineering, and technical services teams. The role requires cloud, scripting, CI/CD, containerization, monitoring, and AI-tool expertise, along with up to 20% travel to client sites.

Owns the full commercial sales cycle from pipeline generation through deal closure, focusing on larger and more complex opportunities. Applies MEDDIC and commercial messaging methodologies to progress deals and produce accurate forecasts. Maintains current prospect and opportunity information in Salesforce, exercises independent judgment, and resolves moderately difficult issues with limited day-to-day supervision.

Own the strategy and roadmap for Datadog’s chat, video, and collaboration integrations. Build scalable integration platforms, APIs, synchronization capabilities, enterprise governance, and AI-enabled workflows. Partner with engineering, product, sales, customers, and technology partners to define requirements, prioritize investments, drive adoption, and support strategic deals. The role requires strong technical understanding of integrations, webhooks, authentication, rate limits, sync models, and enterprise IT operations.

Own and develop a research program across Core Pillars, beginning with Agent Console. Conduct mixed-methods research, analyze qualitative and quantitative evidence, understand technical enterprise users, influence product and design strategy, and improve research practices through AI-assisted workflows and behavioral data.

Leads product design direction for a suite of complex products, defining vision, roadmaps, metrics, and goals with cross-functional partners. Builds and develops a global design organization, champions product excellence, advances AI-enabled design and development practices, and improves design processes, tools, and capabilities. Partners closely with customers and business stakeholders to deliver high-quality B2B SaaS products.

As an Enterprise Customer Success Manager, you will drive new product implementation, build strong relationships with key enterprise clients, and collaborate internally to enhance customer experiences and identify growth opportunities.

Drive customer success by managing onboarding, building relationships, and advocating for customer growth and product usage.

Leads regional Sales Engineering teams and frontline leaders, overseeing performance, coaching, hiring, development, resource allocation, utilization, and operational excellence. Partners with senior Sales leadership on regional strategy, capacity planning, forecasts, and high-impact customer opportunities. Ensures consistent technical execution across sales cycles, improves evaluation frameworks and processes, and collaborates with Product, Marketing, Enablement, and Support to scale team effectiveness and business impact.