Order Management Specialist (All genders)

As Order Management Specialist you will join Philips’ Supply Chain. We welcome applications from both junior- and mid-level experience specialists.
Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

• Managing complex orders with use of SAP and other supporting tools.

• Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process.

• Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning and other departments within Philips).

• Providing excellent customer service for our customers.

• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

You're the right fit if:

• You have a bachelor degree i in Business Administration, Supply Chain, Operations or equivalent.

• Previous experience within Supply Chain (especially Order Management) or Logistics is considered a plus

• You have fluent English language (C1 level or higher), feeling comfortable in communication with stakeholders.

• You are a problem solver with good organizational skills (time management, work management).

• You are team player with strong communication skills.

• You are proficient in Microsoft Office (especially Excel).

• Working knowledge of SAP (or other ERP) would be an advantage

Our benefits:

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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