Order Management Associate 1

Posted 7 Days Ago
Be an Early Applicant
Guadalajara, Jalisco, MEX
In-Office
Junior
Appliances
The Role
Enter distributor and internal purchase orders into the order management system, manage EDI/admin tasks and international shipment documentation, handle pricing/availability and cross-reference requests, follow up on orders to resolve delivery or pricing issues, and process expedites, document reprints, and certificates of compliance.
Summary Generated by Built In

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!


At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

The Order Management Associate handles the entry of distributor orders into order management system and provides order maintenance as required.

What will you do:

  • Order Management: Receive purchase orders electronically from distributors or approved purchasers and enter them into the order management system. Enter sample orders for internal customers in various non-commercial groups.

  • Specialized Roles: The International Shipment Coordinator prepares export documents for freight carriers and coordinates shipments. The EDI Administrator manages the auto ship and debit account correction process for EDI system orders and resolves order-related discrepancies. The Namer distributes workload from the customer service mailbox into different workflow queues.

  • Customer Requests: Handle pricing and availability inquiries, as well as cross-reference requests from customers. (

  • Order Follow-up: Provide follow-up on orders to ensure timely and accurate delivery. Resolve issues related to delivery delays, price discrepancies, part number changes, etc.

  • Additional Transactions: Process transactions such as expedites, document reprints, creation of certificates of compliance, and other required documentation.

What will you bring:

  • Required Degree: High School Diploma or equivalent.

  • Years of Experience: 1-3 years of experience

  • Fluent English required

What We Can Offer You 

  • Hybrid work scheme

  • Career growth and development opportunities 

  • Collaborative culture of accountability focused on innovation and working smarter

  • A workplace experience centered on work-life balance, well-being, and personal growth, within a positive and respectful environment supported by strong leadership.

  • Competitive benefits package designed to support employees and their families.

  • Employee and Family Assistance Program offering emotional, legal, and financial support resources

Making the connections that matter.  Join us and apply online to be part of the Panduit team. We believe great ideas thrive when team members know they are welcomed, valued, and empowered. We are committed to fostering a workplace culture where inclusion, belonging, and accountability are woven into everything we do. All roles, including remote positions, require an in-person interview as part of the recruiting process. 

Work Shift Day (Mexico)

Skills Required

  • High School Diploma or equivalent
  • 1-3 years of experience
  • Fluent English

Panduit Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Panduit and has not been reviewed or approved by Panduit.

  • Healthcare Strength Healthcare coverage is broad, including medical, dental, vision, prescription drugs, telemedicine, FSA/HSA options, and employer‑paid life, short‑term disability, and long‑term disability, with optional add‑ons like critical illness and hospital indemnity. An Employee Assistance Program and related wellness resources are also highlighted, indicating robust support for physical and mental health.
  • Retirement Support Retirement offerings include a 401(k) with company match, which is consistently portrayed as a strong component of the package. Some materials also point to profit sharing, reinforcing long‑term financial support.
  • Leave & Time Off Breadth Time‑off programs span paid holidays, vacation and sick time, parental leave, volunteer time off, and urgent personal business days. Flexible schedules and telecommuting are noted for eligible roles, adding to work‑life support.

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The Company
HQ: Tinley Park, Illinois
4,160 Employees
Year Founded: 1955

What We Do

Panduit was born from innovation. In 1955, we launched our first product: Panduct Wiring Duct, a new invention that uniquely organized control panel wiring and allowed new wires to be added quickly and neatly. Since that time Panduit has introduced thousands of problem solving new products and remained committed to providing innovative electrical and network infrastructure solutions. Today, customers look to Panduit as a trusted advisor who works with them to address their most critical business challenges within their Data Center, Enterprise, and Industrial environments. Our proven reputation for quality and technology leadership coupled with a robust ecosystem of partners across the world enables Panduit to deliver comprehensive solutions that unify the physical infrastructure to help our customers achieve operational and financial goals.

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