Manager, IT Productivity & Collaboration

Posted 21 Days Ago
Be an Early Applicant
Hiring Remotely in México
Remote or Hybrid
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Role
Position Summary

SailPoint is seeking a Manager of Productivity & Collaboration to lead our internal Business Applications team. Transitioning this function from day-to-day administration to strategic leadership, this role will own the roadmap and management of our critical productivity platforms—specifically Atlassian (Jira, Confluence), Slack, Asana, Lucid, and SharePoint.

You will manage a team of two direct reports, drive vendor relationships, and spearhead the integration of AI and enhanced security measures across our tool stack to support SailPoint’s continued global scale.

Key Responsibilities
  • Team Leadership: Directly manage, mentor, and conduct regular performance reviews for a team of 2 application administrators, ensuring clear KPI alignment and career development.
  • Strategic Platform Ownership: Develop, publish, and maintain a 12-month strategic roadmap for all owned productivity platforms, heavily prioritizing AI integration and security compliance.
  • Atlassian Architecture: Act as the ultimate technical authority for our Atlassian environment, designing scalable workflows and ensuring the system meets the high-demand needs of our product engineering teams.
  • Application Governance & ROI: Oversee SaaS configurations, monitor active license utilization (targeting >90% efficiency), manage vendor renewals, and optimize total cost of ownership.
  • Operational Excellence: Establish a measurable operational cadence. Track and report monthly metrics on ticket resolution times, capacity planning, and project delivery SLAs.
Required Skills & Experience
  • Experience: 5+ years of deep, architect-level experience specifically with the Atlassian suite (Jira, Confluence) is mandatory.
  • Leadership: Proven experience in a Manager or Team Lead capacity, with a track record of successfully mentoring technical direct reports.
  • Education: B.S. in Computer Science, Information Systems, or equivalent work experience.
  • Technical Acumen: Ability to translate complex business requirements into technical solutions. Working knowledge of APIs and scripting languages (JavaScript, Python) is a strong plus.
  • Project Management: Strong background in agile development processes and leading continuous delivery models.
  • Communication: Executive presence with the ability to influence C-level stakeholders, negotiate with vendors, and drive cross-departmental adoption of new tools.
Time-Bound Success Metrics: First 90 Days

To ensure a successful onboarding and immediate impact, the candidate will be measured against the following milestones:

Day 1 to 30
  • Complete 1:1 onboarding with the 2 direct reports and assume full management responsibilities.
  • Conduct 5 or more discovery meetings with key cross-functional stakeholders and vendors.
  • Complete a comprehensive technical audit of the current Atlassian (Jira/Confluence) architecture.
Day 31 to 60
  • Present a formal findings report and optimization recommendations for the Atlassian suite to IT leadership.
  • Draft the initial phase of the AI and Security roadmap for the broader productivity tool stack (Slack, Asana, etc.).
Day 61 to 90
  • Finalize and publish the 12-month strategic roadmap to the broader business.
  • Launch an operational metrics dashboard for the team to track support ticket SLAs and project velocity.
  • Begin execution on the first major Atlassian optimization project identified in the 60-day review.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Skills Required

  • 5+ years of deep, architect-level experience with the Atlassian suite, including Jira and Confluence
  • Experience serving as a manager or team lead with responsibility for mentoring technical direct reports
  • Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience
  • Ability to translate complex business requirements into technical solutions
  • Working knowledge of APIs and scripting languages such as JavaScript and Python
  • Strong background in agile development processes and continuous delivery models
  • Executive presence and ability to influence C-level stakeholders
  • Vendor negotiation and cross-departmental tool adoption experience

SailPoint Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SailPoint and has not been reviewed or approved by SailPoint.

  • Healthcare Strength Coverage spans medical, dental, vision, and mental health, with FSA/HSA options and even pet insurance. The breadth and inclusion of wellness resources indicate a robust core health package.
  • Leave & Time Off Breadth Time off is generous, including flexible or unlimited vacation, paid holidays, sick leave, and volunteer time off. Generous parental leave and family medical leave further expand the time-away options.
  • Retirement Support A 401(k) plan with company matching is offered, complemented by income‑protection benefits such as disability and life insurance. These elements strengthen long‑term financial security for employees.

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The Company
HQ: Austin, TX
2,461 Employees
Year Founded: 2005

What We Do

At SailPoint, we believe enterprise security must start with identity at the foundation. Today’s enterprise runs on a diverse workforce of not just human but also digital identities—and securing them all is critical. Through the lens of identity, SailPoint empowers organizations to seamlessly manage and secure access to applications and data at speed and scale. Our unified, intelligent, and extensible platform delivers identity-first security, helping enterprises defend against dynamic threats while driving productivity and transformation. Trusted by many of the world’s most complex organizations, SailPoint secures the modern enterprise.

Why Work With Us

Together, we’re redefining identity’s place in the security ecosystem. We love taking on new challenges that seem daunting to others. We hold ourselves to the highest standards and deliver upon our promises to our customers. We bring out the best in each other, and we’re having a lot of fun doing it.

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