SailPoint is seeking a Manager of Productivity & Collaboration to lead our internal Business Applications team. Transitioning this function from day-to-day administration to strategic leadership, this role will own the roadmap and management of our critical productivity platforms—specifically Atlassian (Jira, Confluence), Slack, Asana, Lucid, and SharePoint.
You will manage a team of two direct reports, drive vendor relationships, and spearhead the integration of AI and enhanced security measures across our tool stack to support SailPoint’s continued global scale.
Key Responsibilities- Team Leadership: Directly manage, mentor, and conduct regular performance reviews for a team of 2 application administrators, ensuring clear KPI alignment and career development.
- Strategic Platform Ownership: Develop, publish, and maintain a 12-month strategic roadmap for all owned productivity platforms, heavily prioritizing AI integration and security compliance.
- Atlassian Architecture: Act as the ultimate technical authority for our Atlassian environment, designing scalable workflows and ensuring the system meets the high-demand needs of our product engineering teams.
- Application Governance & ROI: Oversee SaaS configurations, monitor active license utilization (targeting >90% efficiency), manage vendor renewals, and optimize total cost of ownership.
- Operational Excellence: Establish a measurable operational cadence. Track and report monthly metrics on ticket resolution times, capacity planning, and project delivery SLAs.
- Experience: 5+ years of deep, architect-level experience specifically with the Atlassian suite (Jira, Confluence) is mandatory.
- Leadership: Proven experience in a Manager or Team Lead capacity, with a track record of successfully mentoring technical direct reports.
- Education: B.S. in Computer Science, Information Systems, or equivalent work experience.
- Technical Acumen: Ability to translate complex business requirements into technical solutions. Working knowledge of APIs and scripting languages (JavaScript, Python) is a strong plus.
- Project Management: Strong background in agile development processes and leading continuous delivery models.
- Communication: Executive presence with the ability to influence C-level stakeholders, negotiate with vendors, and drive cross-departmental adoption of new tools.
To ensure a successful onboarding and immediate impact, the candidate will be measured against the following milestones:
Day 1 to 30- Complete 1:1 onboarding with the 2 direct reports and assume full management responsibilities.
- Conduct 5 or more discovery meetings with key cross-functional stakeholders and vendors.
- Complete a comprehensive technical audit of the current Atlassian (Jira/Confluence) architecture.
- Present a formal findings report and optimization recommendations for the Atlassian suite to IT leadership.
- Draft the initial phase of the AI and Security roadmap for the broader productivity tool stack (Slack, Asana, etc.).
- Finalize and publish the 12-month strategic roadmap to the broader business.
- Launch an operational metrics dashboard for the team to track support ticket SLAs and project velocity.
- Begin execution on the first major Atlassian optimization project identified in the 60-day review.
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Skills Required
- 5+ years of deep, architect-level experience with the Atlassian suite, including Jira and Confluence
- Experience serving as a manager or team lead with responsibility for mentoring technical direct reports
- Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience
- Ability to translate complex business requirements into technical solutions
- Working knowledge of APIs and scripting languages such as JavaScript and Python
- Strong background in agile development processes and continuous delivery models
- Executive presence and ability to influence C-level stakeholders
- Vendor negotiation and cross-departmental tool adoption experience
SailPoint Compensation & Benefits Highlights
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Parental & Family Support — Parental leave is characterized as generous, with fully paid time available to either parent and additional family medical leave and on‑site support (such as mother’s rooms). This family‑forward design is regularly highlighted alongside community and inclusion programs.
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Leave & Time Off Breadth — Paid time off is described as flexible or unlimited, complemented by paid sick time, holidays, and volunteer time off. The structure emphasizes ease of taking time away and supports work‑life balance across many roles.
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Healthcare Strength — Health coverage is presented as comprehensive across medical, dental, and vision, with mental‑health resources and plan options that can include low‑ or no‑premium HDHPs in some cases. Disability and life insurance further reinforce the benefits package.
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What We Do
At SailPoint, we believe enterprise security must start with identity at the foundation. Today’s enterprise runs on a diverse workforce of not just human but also digital identities—and securing them all is critical. Through the lens of identity, SailPoint empowers organizations to seamlessly manage and secure access to applications and data at speed and scale. Our unified, intelligent, and extensible platform delivers identity-first security, helping enterprises defend against dynamic threats while driving productivity and transformation. Trusted by many of the world’s most complex organizations, SailPoint secures the modern enterprise.
Why Work With Us
Together, we’re redefining identity’s place in the security ecosystem. We love taking on new challenges that seem daunting to others. We hold ourselves to the highest standards and deliver upon our promises to our customers. We bring out the best in each other, and we’re having a lot of fun doing it.
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