About this opportunity:
Ericsson proudly invites applications for the dynamic role of Order and Delivery Management (ODM). A position critical to our operations, the ODM plays a key role in managing, monitoring, and executing all aspects of order fulfillment, including delivery, returns and transportation. This role serves as a linchpin within our supply chain, ensuring efficient execution and optimal management of order and return flows to align with sales order and project requirements. If you have a demonstrable capacity for order execution, a talent for logistical planning, and a commitment to outstanding service, we want to hear from you.
What you will do:- Define delivery strategies, aligning them with customer expectations in terms of cost, timeline, and specifications.- Manage and oversee the registration of incoming customer orders, ensuring clarity and accuracy.- Proactively monitor all aspects of the order to ensure timely acknowledgments and alignment with customer or project specifications.- Assign and release products to relevant network activities, managing materials availability confirmations.- Aid in the processing of invoices/credit notes relevant to purchase and non-purchase orders.- Determine appropriate strategies and locations for returns by managing and controlling the receipt of faulty/excess material.- Handle creation and registration of Customer Service Requests (CSR), determining acceptance or rejection criteria.- Safeguard the timely execution of shipments from logistic service providers, ensuring the creation of Transport Service purchase orders.
The skills you bring:- Dangerous Goods Compliance Management.- Order Planning and Acknowledgement.- Transport Optimization.- Order Creation.- Order Delivery Preparation.- Order Monitoring and Maintenance.- Excess Material Management.- Return Management.
Requirements
• Transport and Logistical management or related field
• 2-4 Years of experience
• English & French speaking
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 781780
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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