Dyson is a global technology enterprise. We solve the problems others choose to ignore, Dyson Business Services (DBS) organisation provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.
This role reports to the Senior Manager and is responsible for working in OTC functions with the focus in collection & deduction area for DBS OTC operation team. In this role, you will be part of the team who is responsible for DSO, cash flow forecast, cash collection, Credit note/Bad debt provision, dispute resolution and realized the DBS vision of building Centre of Excellence (COE)
About the Role
OTC Manager will be responsible for:
- Experience in daily running of operations in AR processes: cash collection/disputes, credit management
- In depth understanding of Order-to-Cash related accountancy practices, financial controls, and compliance obligations/audit requirements
- Ability to collaborate with, communicate and manage stakeholders at various levels of the company
- Driving automation and process improvements initiatives with the team
- Collaboration with Finance Directors/Controllers to improve overall market practices
- Business partnering experience with a different level of stakeholders
- Transition experience including writing and updating procedures, process maps
- Commitment to service excellence, process improvements and automation
- Excellent analytical skills and attention to detail Leading and developing the delivery team in line with company priorities and the scope of services assigned
- Regular reporting on service delivery and handling escalations
- Responsibility for the performance and development of the team from setting objectives through mid-year and annual review
- Motivating, developing, and coaching team members to achieve best results
People and Culture:
- Cultivate Dyson culture and values of being Different, Authentic, Pioneering.
- Build trusting relationships with Finance leaders and partners.
Experience
- 12+yrs experience in specifically collections and deductions
- Team handling experience of 20+ team size
- B.com/MBA in accounting required
- A good understanding of Order-to-Cash process and its various dependencies
- Strong leadership skills
- Experience in accounting and financial systems such as SAP S4 and Blackline, a plus.
- Communicate in a concise and clear manner (verbally and written) comfortable working with senior leadership and other stockholders
- Comfortable in a multi-cultural work environment
- Good knowledge of accounting, reporting and analysis, acquired through related work experience
- Ability to analyse financial and operating statistics and provide meaningful feedback.
- Have a ‘Can-do’ attitude, highly self-motivated and deadline driven.
- Hands-on experience in finance process improvements.
- Ability to motivate and encourage a productive working environment
- Working in a fast-paced team environment with high volume activities and changing priorities.
- Lean or Six Sigma Certification, a plus.
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Top Skills
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
