Job Description – Oracle Incentive
Compensation (ICM) Cloud Architect
Role Overview
We are seeking an experienced Oracle
Incentive Compensation Cloud Architect to design, implement, and optimize
Oracle ICM Cloud solutions within the broader Oracle CX ecosystem. The role
involves both solution architecture and hands-on development, including
configuration, customization, and integration with related Oracle Cloud
modules. The ideal candidate should have deep expertise in Oracle Incentive
Compensation Cloud, coupled with a strong understanding of sales performance
management and incentive processes.
Key Responsibilities
- Lead the
design of Oracle Incentive Compensation (ICM) Cloud solutions.
- Strong
communication and stakeholder management skills
- Collaborate
with business stakeholders to gather requirements and translate them into
scalable technical solutions.
- Configure,
develop, and customize ICM Cloud modules to meet client-specific needs.
- Design
and implement compensation plans, crediting rules, rollups, and incentive
models.
- Develop
integrations with other Oracle Cloud modules
- Provide
technical leadership to offshore/onsite teams and ensure smooth delivery.
- Conduct
unit testing, SIT, UAT support, and performance tuning of ICM
implementations.
- Stay
updated on Oracle Cloud quarterly releases, new features, and best
practices.
- Prepare
solution design documents, technical specifications, and user training
material.
- Support
production systems, troubleshoot issues, and implement enhancements.
Required Skills & Experience
- Atleast
10+ years in Oracle Incentive Compensation (ICM) Cloud.
- Strong
understanding of sales performance management, incentive structures, and
compensation rules.
- Hands-on
experience in ICM configuration, plan setup, rollup hierarchy, transaction
processing, and credit assignment.
- Experience
in ICM integrations using REST, SOAP, and Oracle Integration Cloud (ICM
iPaaS).
- Proficiency
in SQL, PL/SQL, BI Publisher, and OTBI reports.
- Familiarity
with Oracle CX Clouds is preferred.
- Ability
to design scalable, high-performing ICM solutions.
- Strong
problem-solving, analytical, and communication skills.
- Should be
able to work independently on pre-sales work and sales demos to customer.
- Guide
team to create new artifacts considering future trends
Nice to Have
- Oracle
Cloud certification(s).
Skills Required
- At least 10+ years in Oracle Incentive Compensation (ICM) Cloud
- Strong understanding of sales performance management, incentive structures, and compensation rules
- Hands-on experience in ICM configuration, plan setup, rollup hierarchy, transaction processing, and credit assignment
- Experience in ICM integrations using REST, SOAP, and Oracle Integration Cloud (ICM iPaaS)
- Proficiency in SQL and PL/SQL
- Experience with BI Publisher and OTBI reporting
- Familiarity with Oracle CX Clouds
- Ability to design scalable, high-performing ICM solutions
- Strong problem-solving, analytical, communication, and stakeholder management skills
- Ability to work independently on pre-sales activities and deliver sales demos
- Provide technical leadership to offshore/onsite teams and guide artifact creation
- Oracle Cloud certification(s)
What We Do
SoftClouds | IT, Cloud, CRM & CX Solutions Provider. Oracle | Salesforce | DevOps | Cloud | Mobility – Innovative Solutions. SoftClouds is an IT, Cloud, CRM & Customer Experience (CX) solutions provider headquartered in San Diego, CA. Our mission is to guide our customers through their digital transformation journey by delivering innovative, creative, and consultative solutions. We enable them to be successful by embracing their vision and providing high-quality solutions. This deepens their customer relationships, improves corporate profitability, and provides in-depth business performance easily and efficiently. SoftClouds is built on 5 Mantras: Honesty, Integrity, Respect, Innovation, and Creativity, with a strong focus on our most important asset, our employees. With decades of experience and deep industry-specific expertise, our expert consultants architect innovative solutions to help your business find the best and most intelligent way to achieve your goals. Our People | Our Passion | Our Pride
