As an Oracle EPM Application Support Engineer, you will play a crucial role in supporting critical Financial Planning, Consolidations and reporting processes using the Oracle EPM suite. This position requires basic functional knowledge, strong technical proficiency, and a demonstrated ability to manage and support complex solutions. We're looking for someone with a passion for innovation, a user-centric mindset, and a drive to solve problems through creative and high-quality solutions.
Responsibilities
Assist the team with change management for production developments of crucial enhancements and projects.
Oversee daily operations of Oracle EPM applications, ensuring system health, stability, reliability, and timely application of Oracle patches and updates.
Provide support to end-users during critical financial processes, including training, troubleshooting, and addressing technical needs to ensure high user satisfaction.
Create and maintain comprehensive documentation, including business processes, runbooks, and system architecture.
Help the team track KPIs and metrics to monitor product performance, system health, user adoption, and satisfaction.
Qualifications
Bachelor’s degree with 3+ years, or Master’s degree with 1+ years of experience working with the Oracle EPM suite of products.
Deep technical expertise in the implementation, configuration, and support of: EPBCS (all modules), EDMCS, PCMCS, and Narrative Reporting. FCCS and ARCS support experience is a huge plus.
Expert-level, hands-on experience in developing EPM solutions, including cube design, dimension and hierarchy management, data integrations, report development, automation, scripting (Groovy, business rules), and navigation flows.
Strong communication skills with a proven ability to collaborate effectively across IT and business teams.
Basic domain knowledge of Financial Planning processes, including budgeting, forecasting, long-range planning, and financial reporting.
Experience integrating Oracle EPM with other enterprise systems for both data and metadata exchange.
Preferred Qualifications
Oracle EPM certifications.
API based integrations with Oracle ERP and other enterprise systems
Experience with Power BI and SQP query.
Understanding of Oracle ERP modules (GL, AR, AR etc.)
Understanding of semiconductor industry processes.
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