The candidate will execute a wide range of production support activities within Citi’s Third-party Source to Pay technology / Supply Chain functions, both quantitative and qualitative in nature to support Citi’s Procure to Pay application landscape.
- Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process.
- Implement Oracle eBusiness suite ERP system administration change requests related to Responsibilities, Request Group, Menus, Security Rules, Profile Values, setups changes.
- Working knowledge on GEP SMART Source to Contract systems administration efforts, personas creation, setups and maintenance
- Should be able to execute all major and minor releases as well as production fixes per requirements of the control document based on AIM methodology (TC200: Responsibilities, TC300: Security Rules, TC400: XML Configurations) in all testing and production environments
- Ability to demonstrate strong adherence to Standard operating procedure frameworks.
- Review and submit the final version of the control documents for production setups and obtain Global Functional Lead approval for Production Setups
- Interact with Global Functional, Development, and DBA teams on all System Admin configurations and troubleshooting
- Perform System Administration setups in testing and production environments.
- Create and execute DataLoader templates for system setups in testing and production environments.
- Provide Production Checkout Support for Oracle Procure-to-Pay (P2P) major and minor releases within the P2P rollout project plan including weekends and evenings if required
- New application on boarding activities for any implementation programs
- Collect and prepare Metrics , present to relevant stakeholders
- Work with cross functional and technical team to identify and implement additional System Admin process eligible for streamlining and improvement.
- Address all ad-hoc System Admin requests (including writing SQL script to obtain results)
- Attend release and production support meetings with cross functional teams
- Ensures compliance with Citigroup Risk and Control Standards.
- Perform quarterly Risk and Control Self Assessments (RCSA)
- Should have good understanding of ITIL Support process, Oracle financial applications
- Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Job Skills/Qualifications:
- 4 to 6 years’ experience in relevant field
- Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher
- Good knowledge on SQL/PL SQL queries
- Understanding of Oracle data models and integration with other modules
- Hands on experience in Oracle debugging techniques, excellent problem solving skills
- Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
- Good knowledge on Oracle eBusiness Suite framework understanding required, preferably Financials or Procurement related
- Strong customer service and follow up skills
- Dataloader knowledge required, Strong SQL knowledge required
- Oracle System Administrator skills
- Must have good verbal and written communication skills
- Familiarity with Security Administration features of Oracle and understanding of segregation of duties
- Unix basic knowledge
- Able to work on weekends and evenings when required
- Excellent Team player abilities
- Attention to detail to ensure precision of data and overall quality of outputs.
- Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).
- Ability to embrace and master new technologies and changing processes.
- Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
- Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
- Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
- Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment
Education:
- Bachelor's degree/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 4 to 6 years of experience in a relevant field
- Bachelor's degree or equivalent experience
- Strong knowledge of Oracle ERP Procure-to-Pay modules, version R12.1.3 or higher
- Strong SQL and PL/SQL knowledge
- Understanding of Oracle data models and module integrations
- Hands-on Oracle debugging experience
- Oracle E-Business Suite framework knowledge, preferably Financials or Procurement
- Oracle System Administrator skills
- DataLoader knowledge
- Familiarity with Oracle security administration and segregation of duties
- Basic Unix knowledge
- Understanding of ITIL support processes and Oracle financial applications
- Strong verbal and written communication skills
- Ability to work weekends and evenings when required
- Experience interacting with multiple clients or users in an IT analyst role
- Experience with Microsoft Office tools, including Word, Excel, PowerPoint, and Visio
- Ability to work independently and in a team-oriented environment
- Strong problem-solving, analytical, organizational, leadership, and interpersonal skills
- Strong customer service, follow-up, multitasking, and attention-to-detail skills
- Ability to manage multiple requests in a deadline-driven environment
What We Do
Citigroup is a global diversified financial services holding company serving consumers, corporations, governments and institutions. It provides consumer banking and credit, corporate and investment banking, securities brokerage, trade and securities services, and wealth management. Operating across nearly 160 countries and jurisdictions, Citi aims to be a leading partner for institutions with cross-border needs, a global wealth manager, and a valued personal bank in the United States.
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