The candidate will execute a wide range of production support activities within Citi’s Third-party Source to Pay technology / Supply Chain functions, both quantitative and qualitative in nature to support Citi’s Procure to Pay application landscape.
- Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process.
- Implement Oracle eBusiness suite ERP system administration change requests related to Responsibilities, Request Group, Menus, Security Rules, Profile Values, setups changes.
- Working knowledge on GEP SMART Source to Contract systems administration efforts, personas creation, setups and maintenance
- Should be able to execute all major and minor releases as well as production fixes per requirements of the control document based on AIM methodology (TC200: Responsibilities, TC300: Security Rules, TC400: XML Configurations) in all testing and production environments
- Ability to demonstrate strong adherence to Standard operating procedure frameworks.
- Review and submit the final version of the control documents for production setups and obtain Global Functional Lead approval for Production Setups
- Interact with Global Functional, Development, and DBA teams on all System Admin configurations and troubleshooting
- Perform System Administration setups in testing and production environments.
- Create and execute DataLoader templates for system setups in testing and production environments.
- Provide Production Checkout Support for Oracle Procure-to-Pay (P2P) major and minor releases within the P2P rollout project plan including weekends and evenings if required
- New application on boarding activities for any implementation programs
- Collect and prepare Metrics , present to relevant stakeholders
- Work with cross functional and technical team to identify and implement additional System Admin process eligible for streamlining and improvement.
- Address all ad-hoc System Admin requests (including writing SQL script to obtain results)
- Attend release and production support meetings with cross functional teams
- Ensures compliance with Citigroup Risk and Control Standards.
- Perform quarterly Risk and Control Self Assessments (RCSA)
- Should have good understanding of ITIL Support process, Oracle financial applications
- Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Job Skills/Qualifications:
- 4 to 6 years’ experience in relevant field
- Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher
- Good knowledge on SQL/PL SQL queries
- Understanding of Oracle data models and integration with other modules
- Hands on experience in Oracle debugging techniques, excellent problem solving skills
- Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
- Good knowledge on Oracle eBusiness Suite framework understanding required, preferably Financials or Procurement related
- Strong customer service and follow up skills
- Dataloader knowledge required, Strong SQL knowledge required
- Oracle System Administrator skills
- Must have good verbal and written communication skills
- Familiarity with Security Administration features of Oracle and understanding of segregation of duties
- Unix basic knowledge
- Able to work on weekends and evenings when required
- Excellent Team player abilities
- Attention to detail to ensure precision of data and overall quality of outputs.
- Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).
- Ability to embrace and master new technologies and changing processes.
- Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
- Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
- Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
- Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment
Education:
- Bachelor's degree/University degree or equivalent experience
------------------------------------------------------
Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 4 to 6 years of experience in a relevant field
- Bachelor's degree, university degree, or equivalent experience
- Strong knowledge of Oracle ERP Procure-to-Pay modules, version R12.1.3 or higher
- Strong SQL and PL/SQL knowledge
- Understanding of Oracle data models and module integrations
- Hands-on Oracle debugging experience and strong problem-solving skills
- Oracle E-Business Suite framework knowledge, preferably Financials or Procurement
- Oracle System Administrator skills
- Oracle DataLoader knowledge
- Familiarity with Oracle security administration and segregation of duties
- Basic Unix knowledge
- Ability to work weekends and evenings when required
- Good verbal and written communication skills
- Experience interacting with multiple clients or users in an IT analyst role
- GEP SMART Source-to-Contract system administration experience
- ITIL support process knowledge
- Experience with Microsoft Office tools, including Word, Excel, PowerPoint, and Visio
- Ability to work independently and in a team-oriented environment
- Strong organizational, leadership, analytical, interpersonal, and follow-up skills
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
-
Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
-
Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
