Jobs at Citigroup

Performs data administration, analysis, maintenance, quality management, database management, and report preparation. Applies analytical tools and professional judgment to interpret information, support business decisions, manage routine outputs, and identify or escalate compliance and control issues. Collaborates with related teams while developing broader knowledge of data management practices.

Supports custody securities and derivatives processing within Citi’s transaction services operations. The role requires understanding custody and fund products, basic accounting, Excel-based reconciliations, concurrent task management, process improvement, and clear communication in a high-risk environment. Relevant experience in custody, funds billing, custody operations, or settlement operations is preferred. A bachelor’s degree in business or accounting is expected.

Supports Citi’s KYC program by preparing and maintaining customer due diligence records, validating CIP documentation, gathering information from internal and external sources, applying regulatory requirements, tracking workflow progress, and escalating risk or control issues. The role partners with Relationship Management and Compliance teams and requires Cantonese proficiency.

Leads an AI laboratory responsible for defining the bank’s generative AI and agentic solutions roadmap, prioritizing use cases, and managing multidisciplinary teams. Oversees agentic workflow design, technical feasibility, model and tool selection, testing, deployment, monitoring, governance, risk controls, and ROI measurement. The role also drives software architecture and engineering excellence, recruits and mentors talent, evaluates emerging technologies, and translates business requirements into secure, scalable technical solutions.

Leads global data quality, governance, analytics, reporting, and risk programs at enterprise scale. Oversees distributed teams, budgets, regulatory and board reporting, data policies, KPI/KRI frameworks, remediation, and strategic planning. Partners with business, technology, operations, and risk leaders to improve data integrity, compliance, revenue, efficiency, and customer outcomes. Establishes governance architectures and technical standards across cloud data platforms, data quality tools, and big data or streaming environments.

Leads end-to-end Market Risk data quality issue management, including investigations, root cause analysis, remediation planning, validation, governance, and closure. Partners with Risk, Technology, Front Office, Operations, Finance, and Data Governance teams to resolve complex data issues, strengthen controls, support regulatory reviews, and provide senior management reporting. The role requires expertise in Market Risk processes, data governance, lineage, controls, reconciliation, SQL-based analysis, and regulatory initiatives.

Design, develop, test, and support high-performance frontend applications for global electronic trading and algorithmic trading platforms. Build real-time data visualizations for pricing, order books, and trade blotters using streaming data and modern UI frameworks. Provide technical oversight, optimize performance and latency, follow application lifecycle and governance standards, and collaborate with technology and product teams to deliver scalable solutions.

Leads multiple Operations Support teams, overseeing staffing, performance management, budgets, procedures, quality, efficiency, controls, and regulatory compliance. Develops operational techniques and processes, evaluates business requirements, manages testing and discrepancy resolution, and serves as a subject matter expert to senior stakeholders. The role requires independent judgment, risk awareness, team leadership, and coordination with core operations teams.

Process and settle securities and derivatives trades across equities, fixed income, FX, and OTC products. Manage corporate actions, collateral, fund orders, reconciliations, reference data, confirmations, regulatory controls, and settlement issues. Analyze reports, support control activities, resolve transaction-processing errors, assist with product launches, and respond to client and counterparty inquiries while ensuring compliance with policies and regulations.

Leads the design, development, integration, and enhancement of enterprise applications. Provides architecture guidance, establishes coding standards, solves complex technical problems, manages high-impact projects, collaborates with infrastructure and security teams, mentors developers, and manages technology risks and compliance. The role requires full-stack Java development, enterprise middleware, cloud-native platforms, DevOps, AI-assisted software engineering, and agentic AI expertise.

Leads audience analytics and targeting for Citi Commerce, using first-, second-, and third-party data to develop targeted audiences, optimize advertising relevance, and identify growth opportunities. Responsibilities include analytics roadmap ownership, audience segmentation, AI/ML model development, GenAI integration, forecasting, performance insights, cross-functional collaboration, governance, and team development. The role requires deep commerce media expertise, advanced quantitative skills, and the ability to translate complex analysis into business and advertiser strategies.

Develop and enhance Citi’s margin calculation and reporting platform for Prime Finance Services. Responsibilities include designing scalable Java applications, implementing microservices, analyzing complex business and technical challenges, supporting the full software development lifecycle, improving performance, consulting with stakeholders, managing technical risks, and supporting global production systems. The role requires independent ownership, agile collaboration, regulatory awareness, and expertise in distributed financial software systems.

Leads an applications support team, oversees technical issue escalation and outage resolution, monitors systems, coordinates regional handovers, and manages risk reconciliations. Acts as a liaison among users, technology teams, and vendors; supports application releases, testing, deployments, and post-release validation. Maintains documentation, drives stability and efficiency projects, manages resources and budgets, and handles staff development, performance, hiring, and disciplinary actions.

Provides daily operations support through record maintenance, account opening and maintenance, customer inquiry resolution, issue escalation, reporting, staff training, and process improvement. Coordinates with operations teams, relationship managers, project managers, custodians, and clients. Supports dispute processes, financial entry corrections, risk controls, compliance, Pega releases, and continuity-of-business testing.

Provides operations support for records, accounts, imaging, and client reporting. Coordinates with operations, relationship managers, technology, legal, compliance, custodians, and clients. Performs business analysis, documents requirements, manages project plans, tracks regulatory deliverables, facilitates training and demos, develops user acceptance testing scripts, and provides stakeholder updates. Supports prioritization, risk assessment, compliance, and client experience objectives across multiple concurrent projects.

Originates residential mortgage loans by advising customers, analyzing financial profiles, recommending lending solutions, developing referral relationships, and driving mortgage sales. Coordinates with branches, processors, underwriters, closers, and operations teams to ensure accurate, compliant, and timely loan closings. Maintains regulatory knowledge, manages customer relationships, promotes Citi financial services, and assesses lending risks.

Build and deepen relationships with affluent and high-net-worth clients, identify financial needs, provide holistic banking and investment solutions, acquire new clients, generate referrals, and expand portfolio value. Conduct client meetings and events, coordinate with product specialists and branch partners, ensure follow-up, and maintain strict KYC, AML, SAFE Act, regulatory, and compliance standards. The role also provides coaching, analytical support, and informal team leadership.

Lead strategy, architecture, and delivery of mission-critical Payments and Cash Management platforms. Drive AI-augmented engineering practices, hands-on coding, architecture, troubleshooting, prototyping, and code reviews. Guide teams building React applications and cloud-native Java and Python microservices on Kubernetes. Own platform scalability, resiliency, latency, security, observability, regulatory compliance, and 24x7 reliability while partnering with Product, Risk, QA, Architecture, and Operations.

Lead the architecture, development, deployment, and governance of scalable full-stack applications for investor services. Build Java backend services, React or Angular interfaces, REST and GraphQL APIs, and Kafka-based event-driven systems. Guide developers through mentorship, code reviews, and technical standards while implementing Docker, Kubernetes, and CI/CD practices. Partner with stakeholders on solution design, modernization, risk management, and compliance within a global financial technology environment.

Leads institutional sales and relationship strategy for Citi’s Investor Services business, including Custody and Securities Finance. Owns revenue growth, client acquisition, complex solution sales, negotiations, and mandate closures across Japanese trust funds, pensions, insurers, and brokerages. Partners with product, operations, and support teams to deliver client outcomes, identify product opportunities, expand market share, and contribute to business strategy. Requires extensive financial services sales experience and business-level English and Japanese.