Ops Engineer

Posted Yesterday
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Gurugram, Haryana, IND
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Leads functional testing and operational readiness for global fund services and middle-office applications. Responsibilities include test planning, scenario and case design, execution, defect management, reporting, production verification testing, requirements traceability, stakeholder coordination, operational impact assessment, data governance, risk and control updates, training, release communications, and support for strategic programs and project managers.
Summary Generated by Built In

As a senior test anlayst of the User Acceptance Testing team, the person will be responsible for testing & managing Global Fund Services Applications (Middle Office Applications) within Client Bank’s portfolio. The senior test analyst is responsible for interacting with Global IT, Business and Operations teams to provide a high quality of product to the internal and external clients and meet the agreed and expected service standards. The job role may involve management, coordination or contribution to one, few or all phases of STLC i.e. Test Planning, Design, Execution, Defect Management and Reporting.

Primary Responsibilities -

  • Translates operational needs into business requirements and shares with product for Epic/User Story Creation by Product
    Write user stories for operational requirements (require clarity on these points)
    Represent Operations in Agile Release Train (ART) ceremonies, ensuring operational considerations are incorporated
    Review testing and participate in demos to validate functionality and adherence to acceptance criteria
    Assess operational impacts of new features, including staffing needs and support models
    Provides SME support to the strategic programs - contributing to Current and Future state target operating model (process view)
    Define, document, and monitor operational readiness criteria for change implementation
    Ensure a robust commercialization plan is in place for projects to ensure operational readiness and track through execution
    Develop and deliver training for internal teams and clients on new features
    Release communication on new product/ features.
    Responsible for data governance of business rules, review, and approval of data for new enhancement
    Work with operations to ensure any necessary Risk and Control updates are understood and implemented, including following manual/bespoke process approvals
    Access entitlement management
    •Own Sanity testing & Production Verification Testing (PVT) execution as needed for projects getting released into production, including preparing PVT scenarios / plans/scripts/supporting documents for sign off.
  • Provide functional test analysis, planning, design, execution and reporting for testing assignments
  • Extensive liaison and direct contact with a diverse range of business and technology functions, both within the bank and clients

  • Support the Project Manager and Test Manager by contributing to the Test Plan(s) for the relevant test phases, the Test Readiness Reviews, test progress reporting, the Test Completion/Summary Reports and Test Defect Reports

  • Prepare & review Test Strategy, Test Scenarios, Test Cases, and TCM for a given test assignment

  • Play a lead role in the analysis and reporting of test results, working closely with business, technology and support areas to investigate and interpret test findings

  • Assist in the reception and quality assurance of the business requirements, solution design and business process documents individual projects.

  • Conduct Defect and Status calls with quick responsiveness on high priority action items

  • Develop help guides/ User Manual/ MIS reports as per requirement

Key Skills -

Essential

 Project Management Skills

  • Effective Prioritization and Resource Management skills

  • Ability to handle E2E Test Management

  • Pro-active in anticipating, understanding and implementing required actions towards business needs

  • Effective Stakeholder Management at a Global Level

  • Proficient in MIS reporting to senior stakeholders

  • Drives Innovative approach towards process improvement ideas

  • Capability to support the team of Product & Technology Business Analysts

Testing & Domain Competencies

  • Adaptability to any test methodologies like Agile, Waterfall, Iterative etc. as required

  • Experience in different types of testing like functional, regression, black box testing etc.

  • Ability to transform requirements to Business Scenarios & Requirement Traceability Matrix

  • Ability to create Test artifacts like Test Strategy, Test Plan, Scope etc.

  • Expert in Testing Tool - HP Application Lifecycle Management or JIRA

Soft Skills

  • Strong verbal and written communication skills with the ability to liaise with cross functional teams

  • Strong interpersonal, analytical & problem-solving skills

  • Collaborative approach towards achieving results

  • Effective time management skills and ability to adhere to deadlines

  • Good attention to detail and high levels of accuracy

  • Ability to work independently as well as in a team

Qualification & Experience

  • Bachelor degree in Computer Science or Engineering or Commerce

  • 8-9 years of experience in testing lifecycle in Investment Banking domain

  • Minimum 5 years of hands-on experience in Securities and Fund Services domain

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Job Family Group: Operations - Core

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Job Family:Data Management & System Operations

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • Bachelor's degree in Computer Science, Engineering, or Commerce
  • 8-9 years of experience in the testing lifecycle
  • Investment Banking domain experience
  • At least 5 years of hands-on experience in Securities and Fund Services
  • End-to-end test management experience
  • Experience with functional, regression, and black-box testing
  • Experience creating business scenarios, test strategies, test plans, test cases, and requirements traceability matrices
  • Expertise with HP Application Lifecycle Management or JIRA
  • Ability to work with Agile, Waterfall, and iterative testing methodologies
  • Project management, prioritization, and resource management skills
  • Global stakeholder management and cross-functional communication skills
  • MIS reporting, analytical, problem-solving, organizational, and time-management skills

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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