The Role
Administer enterprise Managed File Transfer platforms, including SCORCH, WS FTP, MoveIT, and RightFax, along with Microsoft SQL Server and AWS RDS. Configure secure protocols, certificates, encryption, monitoring, automation, compliance controls, and high availability. Troubleshoot transfer and database issues, perform migrations and vulnerability remediation, maintain operational documentation, and support incidents, partner onboarding, SLA reporting, governance, and stakeholder communications in a 24/7 environment.
Summary Generated by Built In
Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Managed File Transfer
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of enterprise Managed File Transfer (MFT) and transmission platforms including MS-SCORCH, WS FTP, MoveIT, and RightFax, with backing MS-SQL Server estates on-premises and AWS RDS in the cloud. Ensure secure, compliant, and resilient B2B and internal file transfer operations.
Roles & Responsibilities:
Administer MS System Center Orchestrator (SCORCH) including runbook design, integration packs, and platform health
Administer WS FTP Pro and WS FTP Server including SFTP / FTPS configuration, certificate management, and user lifecycle
Administer Progress MoveIT Automation and MoveIT Transfer for B2B and internal file workflows
Administer RightFax server for enterprise fax delivery including connectivity to fax boards, SBCs, and email gateways
Administer Microsoft SQL Server backing the MFT platforms including HA (Always On AG), patching, performance tuning
Administer AWS RDS for SQL Server including Multi-AZ, snapshots, parameter groups, and read replicas
Configure encryption, secure protocols (SFTP, FTPS, HTTPS), key management, and PCI / HIPAA compliance
Build automation for file transfer monitoring, retry logic, alerting, and reconciliation
Perform vulnerability remediation, certificate rotation, and audit-ready hardening of MFT platforms
Migrate workloads between on-prem SQL Server and AWS RDS as part of cloud modernization
Conduct RCA on file transfer failures, partner connectivity issues, and DB performance bottlenecks
Maintain detailed runbooks, partner onboarding playbooks, and operational documentation
Enterprise Tools & Platforms:
MFT Platforms: WS FTP Pro, WS FTP Server, Progress MoveIT Automation, Progress MoveIT Transfer
Orchestration: MS System Center Orchestrator (SCORCH), Integration Packs
Fax: OpenText RightFax, fax board diagnostic tools
Database: Microsoft SQL Server (Always On AG, Replication), SQL Server Management Studio
Cloud Database: AWS RDS for SQL Server
Cloud: AWS S3 (file landing), AWS Transfer Family, AWS CloudWatch, IAM
Monitoring: Splunk
Security: Qualys, Tenable, certificate management tools, HSM
ITSM: ServiceNow
Automation: PowerShell, Python, Ansible
SLA / KPI Ownership:
Ensure adherence to SLA/KPI commitments including B2B partner file delivery windows
Track MTTR and MTTA for file transfer failures
Monitor file transfer success rate and partner delivery SLAs
Publish service performance reports including partner-by-partner availability
Client Facing Responsibilities:
Participate in war room calls during major incidents
Handle escalation matrix and stakeholder communication
Provide timely updates to business and technical stakeholders
Participate in governance and service review meetings
Coordinate with external B2B partners on onboarding and incident resolution
Professional & Technical Skills:
- Strong communication and stakeholder management
Ability to handle critical incidents and escalations
Flexible to work in 24/7 environment
Strong analytical and problem-solving mindset
Ability to lead small teams and mentor junior administrators
MS Orchestrator (SCORCH), WS FTP Pro / Server, Progress MoveIT, RightFax, Microsoft SQL Server, AWS RDS for SQL Server, Secure File Transfer Operations
7+ years of total experience administering enterprise MFT and file transfer platforms
Strong hands-on experience with WS FTP, MoveIT, RightFax, and SCORCH
Strong understanding of secure file transfer protocols, certificate management, and PKI
Knowledge about the SaaS based MFT tools like Redwood, IBM Sterling is good to have
Experience with Microsoft SQL Server administration
Knowledge and Working experience with AWS RDS for SQL Server
Experience with PCI-DSS / HIPAA / SOX audit and compliance for file transmission
Microsoft SQL Server certification preferred AWS Certified Database Specialty preferred
Additional Information:
- Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant industry certifications strongly preferred.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Managed File Transfer
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of enterprise Managed File Transfer (MFT) and transmission platforms including MS-SCORCH, WS FTP, MoveIT, and RightFax, with backing MS-SQL Server estates on-premises and AWS RDS in the cloud. Ensure secure, compliant, and resilient B2B and internal file transfer operations.
Roles & Responsibilities:
Administer MS System Center Orchestrator (SCORCH) including runbook design, integration packs, and platform health
Administer WS FTP Pro and WS FTP Server including SFTP / FTPS configuration, certificate management, and user lifecycle
Administer Progress MoveIT Automation and MoveIT Transfer for B2B and internal file workflows
Administer RightFax server for enterprise fax delivery including connectivity to fax boards, SBCs, and email gateways
Administer Microsoft SQL Server backing the MFT platforms including HA (Always On AG), patching, performance tuning
Administer AWS RDS for SQL Server including Multi-AZ, snapshots, parameter groups, and read replicas
Configure encryption, secure protocols (SFTP, FTPS, HTTPS), key management, and PCI / HIPAA compliance
Build automation for file transfer monitoring, retry logic, alerting, and reconciliation
Perform vulnerability remediation, certificate rotation, and audit-ready hardening of MFT platforms
Migrate workloads between on-prem SQL Server and AWS RDS as part of cloud modernization
Conduct RCA on file transfer failures, partner connectivity issues, and DB performance bottlenecks
Maintain detailed runbooks, partner onboarding playbooks, and operational documentation
Enterprise Tools & Platforms:
MFT Platforms: WS FTP Pro, WS FTP Server, Progress MoveIT Automation, Progress MoveIT Transfer
Orchestration: MS System Center Orchestrator (SCORCH), Integration Packs
Fax: OpenText RightFax, fax board diagnostic tools
Database: Microsoft SQL Server (Always On AG, Replication), SQL Server Management Studio
Cloud Database: AWS RDS for SQL Server
Cloud: AWS S3 (file landing), AWS Transfer Family, AWS CloudWatch, IAM
Monitoring: Splunk
Security: Qualys, Tenable, certificate management tools, HSM
ITSM: ServiceNow
Automation: PowerShell, Python, Ansible
SLA / KPI Ownership:
Ensure adherence to SLA/KPI commitments including B2B partner file delivery windows
Track MTTR and MTTA for file transfer failures
Monitor file transfer success rate and partner delivery SLAs
Publish service performance reports including partner-by-partner availability
Client Facing Responsibilities:
Participate in war room calls during major incidents
Handle escalation matrix and stakeholder communication
Provide timely updates to business and technical stakeholders
Participate in governance and service review meetings
Coordinate with external B2B partners on onboarding and incident resolution
Professional & Technical Skills:
- Strong communication and stakeholder management
Ability to handle critical incidents and escalations
Flexible to work in 24/7 environment
Strong analytical and problem-solving mindset
Ability to lead small teams and mentor junior administrators
MS Orchestrator (SCORCH), WS FTP Pro / Server, Progress MoveIT, RightFax, Microsoft SQL Server, AWS RDS for SQL Server, Secure File Transfer Operations
7+ years of total experience administering enterprise MFT and file transfer platforms
Strong hands-on experience with WS FTP, MoveIT, RightFax, and SCORCH
Strong understanding of secure file transfer protocols, certificate management, and PKI
Knowledge about the SaaS based MFT tools like Redwood, IBM Sterling is good to have
Experience with Microsoft SQL Server administration
Knowledge and Working experience with AWS RDS for SQL Server
Experience with PCI-DSS / HIPAA / SOX audit and compliance for file transmission
Microsoft SQL Server certification preferred AWS Certified Database Specialty preferred
Additional Information:
- Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant industry certifications strongly preferred.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Managed File Transfer experience
- At least 3 years of professional experience
- 15 years of full-time education
- Bachelor’s degree in Computer Science, Information Technology, or a related discipline
- At least 7 years administering enterprise MFT and file transfer platforms
- Hands-on experience with WS FTP, MoveIT, RightFax, and SCORCH
- Strong knowledge of secure file transfer protocols, certificate management, and PKI
- Microsoft SQL Server administration experience
- AWS RDS for SQL Server experience
- Experience with PCI-DSS, HIPAA, and SOX compliance
- Strong communication and stakeholder management skills
- Ability to handle critical incidents and escalations
- Flexibility to work in a 24/7 environment
- Ability to lead small teams and mentor junior administrators
- Knowledge of SaaS-based MFT tools such as Redwood or IBM Sterling
- Microsoft SQL Server certification
- AWS Certified Database Specialty certification
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
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The Company
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
