VP, Business Operations & Strategy - Remote

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VP, Business Operations & Strategy - Remote 

About Thriveworks

Thriveworks is a leading mental health provider with over 310 centers, 2,000 clinicians and a robust virtual counseling business serving hundreds of thousands of clients.  Our mission is to help people live happy and successful lives by making high-quality counseling and psychiatry services accessible and affordable. We believe that everyone can benefit from working with a skilled therapist, counselor, or life coach, and strive to ensure that people all across the country have that very opportunity.  Thriveworks' licensed clinicians are in-network with major insurance plans and provide in-person and online care for depression, anxiety, trauma, stress, relationship issues, and more. 

About the Role & the Team

The Business Operations & Strategy team helps the company monitor performance, understand key business drivers and make data driven decisions to optimize operations and accelerate growth.  This team fully embeds alongside the business, working directly with the exec team, sales leadership, clinical operations, finance, product, and other departments across the company on a mixture of strategic and operational initiatives.  The VP of Business Operations & Strategy will oversee the team that drives transformational change across the organization through identifying growth levers and unlocking operational inefficiencies and bottlenecks.  This role will entail setting the agenda for the team, creating standards & templates for the broader company to leverage, and also coordinating cross functional key strategic initiatives.

Key Responsibilities

  • Identify and lead strategic analysis to answer key business questions, continually improve processes and optimize core business operations across all departments and levels of the company
  • Serve as the integration point for complex, enterprise-wide initiatives
  • Support the company wide OKR process and establish regular performance and alignment review cadences to ensure continual progress toward achieving goals
  • Drive transformational change across the organization through identifying growth levers and unlocking bottlenecks
  • Lead a team of analysts that support key operational functions
  • Develop and grow people both on the team and throughout the company through coaching and mentoring
  • Support a company culture is obsessed with leveraging data to inform, guide, and support business decisions

Minimum Qualifications:

  • 10+ years of analytics, strategy and operating experience, preferably either in directly comparable roles or consulting or Private Equity 
  • Strong interpersonal and communication skills, with the ability to influence and collaborate effectively across all functions and levels throughout the organization
  • Experience leading a rapidly growing team with a servant leadership approach 
  • Ability to balance many initiatives with differing requirements and expectations
  • Action oriented and entrepreneurial mindset with the ability to operate in an agile manner
  • Bachelor’s degree required; MBA preferred

Preferred Qualifications:

  • Healthcare experience (Tech, Services, Insurance, Consulting)
  • Operating or analytics experience at a high growth company
  • Proficient in analytics reporting tools (SQL, Tableau, Looker, or PowerBI)

What We Give:

  • Casual, progressive and diverse organization
  • A W2 employment model with access to a 401k program with a 3% employer match
  • Career advancement opportunities
  • Brand pride, you are truly helping people
  • Remote forever (if you choose)
  • Team environment
  • Paid Time Off
  • Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance
  • Professional development & advancement opportunities
  • Bonus opportunity 

More Information on Thriveworks
Thriveworks operates in the Healthtech industry. The company is located in Lynchburg, VA, Alexandria, VA, Manassas, VA, Sterling, VA, Durham, NC, Raleigh, NC, Atlanta, GA, Philadelphia, PA, Philadelphia, PA, Newport News, VA, Virginia Beach, VA, Cambridge, MA, Cambridge, MA and Westborogh, MA. Thriveworks was founded in 2008. It has 877 total employees. It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Mental Health Benefits and 401(K). To see all 13 open jobs at Thriveworks, click here.
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