Team Lead, Cash Management at BNY Mellon (Pittsburgh, PA)

| Pittsburgh, PA
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Cash Management - S8Serves as a team supervisor for the day-to-day operations for a large team or multiple teams of Cash Management support staff and work leads, which may include one to two products or functions. Manages the day-to-day activities and initiatives of the team and aligns team resources accordingly to complete daily tasks. Serves as a first line supervisor for assignment of tasks and resolution of issues regarding work allocation. Resolves the most complex issues that have been escalated. Works on special projects for the business.Provides expert knowledge of the Cash Management and Services processes and equipment and provides technical assistance on moderately complex problems. Acts as the teams initial point of contact for high priority, complex issues requiring escalation.Communicates with corporate clients to discuss high risk and complex pay or no pay decisions and performs adjustments. Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented. Completes all reports as required accurately and on time. Communicates feedback and counseling to staff regarding their performance, as well as to staff supervisor or manager. Supervises a large team of Cash Management support staff and work leads, or multiple teams. May be responsible for specific supervisory review and approval actions.Supports the achievement of team objectives.High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 12 plus years of total work experience preferred. Experience in banking operations is preferredBNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
More Information on BNY Mellon
BNY Mellon operates in the Fintech industry. The company is located in New York, NY. BNY Mellon was founded in 2022. It has 41739 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 218 open jobs at BNY Mellon, click here.
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