Overview
The PennyMac technology team is looking for a technical skilled, highly motivated, and self-driven Encompass Administrator to be part of our Production Loan Processing initiatives. You'll be joining other driven technologists trying to solve some of the industry's most difficult issues. The team that you would be part of works closely with our product and business partners to apply cloud based technology solutions, in transforming the customer loan experience.
Job Description

• Enhance and maintain configurations of Encompass and related products
• Collaborate with cross-application and cross-functional teams to analyze requirements, identify solutions, and implement them in the system
• Migrate changes across environments and support frequent migrations to Production
• Support cross-team testing efforts to ensure solutions meet the needs of the business
• Triage production issues and implement corrective solutions
• Act as a liaison between PennyMac and Ellie Mae Support
• Contribute to continuous improvement by helping to establish and following established standards, best practices, and policies
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:

• 1+ year experience with Ellie Mae Encompass as an administrator or similar product
• Demonstrated experience implementing complex solutions utilizing Encompass and its related applications and services
• Encompass Next Generation platform experience desired
• In-depth knowledge of the mortgage industry and the loan origination life cycle in at least one of the following origination channels: Correspondent, Wholesale, or Retail
• Enjoy working in a fast-paced environment
• Excellent, highly professional written and oral communication skills required
• Strong analytical and problem-solving skills
• Demonstrated ability to work effectively both independently and as part of a Scrum team
• Ability to maintain poise and composure under pressure
• Excellent organizational and time management skills
• Ability to influence improvements to the team's definition of done and/or best practices

Years of Experience:
10Education:
Bachelor's Degree