About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Role Summary
The SVP, Market Operations serves as a business partner to the Atlanta Market Director and local leadership in the Atlanta, Georgia office. The position will partner closely with the Atlanta Market Director and will be responsible for all aspects of operations including: Strategic Planning/Execution, Financial Reporting, Support Resources Management, Implementation of Firm Initiatives, Brokerage Operations and Occupancy Planning.

In addition to the Atlanta Market Director, this position provides guidance and support to market-based Service Line Leadership, including the Broker Lead(s), Project & Development Services (PDS) Lead, and Property Management (PM) Lead. Responsibilities range from driving decisions, implementing initiatives, and providing recommendations on the strategic direction of the business.

We are seeking a candidate with a proven ability to foster a diverse and inclusive work environment, develop high performing teams, while driving change and desired outcomes. The role provides a unique opportunity with exposure to all aspects of the business in a fast-paced environment.

Key Responsibilities

• Partner with Atlanta Market Director to achieve business objectives and firm/regional initiatives and deliver operational support based on opportunities and best practices
• Facilitate firm special projects, such as Strategic Planning Sessions and Competitive Analysis to help build the strategy for the local Market
• Partner with local corporate functional leaders, including Facilities, Finance, Human Resources, Operations, Marketing, Research, and Sales Enablement to deliver key business priorities in the following areas:
  • Facilities:
    • Liaise with on-site facility team to ensure all facilities needs are met; manage occupancy planning matters
  • Finance:
    • In conjunction with the Finance team, develop the annual operating, revenue and capital budgets; re-evaluate the business performance quarterly and provide reforecast(s) when appropriate; and ensure compliance with Firm's regional and local market specific policies, including expense policies and pre-approval requirements
  • Human Resources:
    • Collaborate with HR to support the JLL culture, employee engagement, and diversity & inclusion efforts in the Atlanta Market
  • Marketing:
    • Partner with the Marketing team in the design and implementation of a comprehensive internal communication program; contribute to local event planning/execution
  • Research:
    • Establish and promote effective Research deliverables to support the Atlanta Market
  • Sales Enablement:
    • Engage with the Sales Enablement team to ensure pursuit support needs are met for the business and optimize the local teams' pursuit process
• Manage and develop direct reports in Atlanta Brokerage Operations
• Special projects as determined and assigned

Experience and Qualifications

• Bachelor's degree (Business Administration, Finance) and/or at least 10-15 years of relevant experience in the CRE industry, preferably
• Strong business and financial acumen to understand/provide context for decisions; ability to influence and challenge decisions as appropriate
• Proven successful track record of working in fast-paced sales environments
• Demonstrated leadership ability with collaborative management style and a minimum of 7-10 years of people management experience
• Critical thinker with high emotional intelligence and strong conflict management ability
• Proven experience developing high performance teams -- high employee engagement and effective delegator
• Excellent project management ability - solutions-oriented, organized, and resourceful
• Demonstrated commitment to high professional ethical standards and confidentiality

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.