Security Operations Specialist at Fiserv (Miami, FL)
What does a great Security Operations Specialist do?
Fiserv is a global corporation with offices and operations in 22 U.S. States and 37 countries in Europe, Latin America, Asia, the Middle East and Africa. The Joint Security Operations Center (JSOC) is responsible for creating and disseminating security-related products and proactively monitoring worldwide events that might have an impact on Fiserv's assets, employees, or operations in the U.S. and overseas. These events include civil unrest, natural disasters, fires, accidents, utility outages, and weather phenomena. The JSOC monitors access to Fiserv facilities as well as various alarm and security systems. In addition, the JSOC assists employees on business travel by providing security and safety briefings when traveling overseas. The JSOC is a 24/7/365 operation.
As a Security Operations Specialist, you can look forward to:• Global Security & Investigations (GSI) has overall responsibility for ensuring the safety and security of all Fiserv personnel and facilities worldwide.• Key program areas that fall under GSI include Executive Travel & Protection, Investigation & Operations, Intelligence & Threat Analysis, Health & Safety, Personnel Screening and Physical Security.• GSI is currently seeking an entry to mid-level professional candidate who can assume the role of a Security Operations Specialist within a state of the art, Joint Security Operations Center (JSOC).• This opportunity will provide the candidate with excellent experience in an enterprise Corporate Security and Intelligence environment.• As part of the JSOC team, the incoming candidate will be primarily responsible for providing timely alerts and writing short briefs for Fiserv senior leadership focusing on security, weather, or business continuity issues that arise around the world.• Moreover, the candidate will actively support other tasks in the JSOC, including incident response, crisis management support, and handling the Security & Data Privacy Hotline.
Basic qualifications for consideration:• Bachelor's degree with a GPA of 3.0 or higher, particularly in History, Political Science, International Relations, Economics, Criminal Justice, or another related field.
Preferred qualifications for consideration:• MS Office Suite, SharePoint, Knowledge of Security Systems, Computer Networking• Knowledge and interest in world events, including political, social, and economic issues; Strong desire to participate in analytics and research of world events as they pertain to Fiserv resources• Ability to master numerous internal and vendor security software programs• Solid writing skills with a keen eye for grammatical accuracy. Strong oral communication skills, with an ability to relay incident details concisely and accurately• Ability to provide timely, accurate reports for senior leadership. Supervisors are often tasked to write Informational Reports, sometimes in less than 15 minutes, which detail events occurring around the world and assess their potential impact on Fiserv's assets, employees, or operations.• Veterans with an Honorable discharge, Military spouses, or Active Reserve status a plus.
This role is not eligible to be performed in Colorado