Resource Coordinator at Trane Technologies (Charlotte, NC)

| Charlotte, NC
Sorry, this job was removed at 1:05 p.m. (CST) on Saturday, September 10, 2022
Find out who's hiring in Charlotte, NC.
See all Operations jobs in Charlotte, NC
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane in Charlotte, NC is hiring for a Service Coordinator to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.

Responsibilities:
  • Coordinates service resources, dispatches and assigns team members to project.
  • Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
  • Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
  • Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
  • Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
  • Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.


Qualifications
  • Education: High School Diploma/GED required.
  • Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
  • Must be organized with the ability to multi-task and prioritize daily interruptions.
  • Must be detailed oriented and enjoy working in a fast paced environment.
  • Flexibility to work overtime/weekends, as required.
  • Knowledge of Word, Excel, Outlook, and Windows.

This role has been designatedasHybrid - Flex for yourday. While most work must bedone on-site, there is flexibilityto work remotely whenworkflow and priorities allow.*The Company reserves theright to modify this designationshould business needs require.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
More Information on Trane Technologies
Trane Technologies operates in the Greentech industry. The company is located in Davidson, NC. Trane Technologies was founded in 2022. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 42 open jobs at Trane Technologies, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Trane Technologies's full profileFind similar jobs