This role requires that all successful applicants be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccinations within 3 days of commencement of employment

An Operations Section Manager oversees the activities of Operations Service Professionals and supports the successful achievement of the organization?s goals. Primary focus is ensuring accountability for meeting the organization?s performance expectations, with a focus on risk management and efficiency. Provides on-going performance management of Operations Service Professionals, including formal performance evaluations and career development. Creates effective development plans and delivers feedback using methods tailored to each Operations Service Professional to maintain performance standards and foster an environment of continued improvement and skills development across a diverse workforce. Reviews work product to ensure that firm policy is upheld and industry and compliance regulations are met. Must be able to handle escalated client and participant inquiries.

The Operations Section Manager also assists with reviewing share and money movement transactions, as well as any changes to the client's account (title, address, etc.). The approver is responsible for verifying the accuracy of the request, confirming that there are no fraud concerns, and confirming that the client has the shares/money available, if a transfer is being completed. Most of the day is spent reviewing and approving transactions. According to current Segregation of Duties policies, these functions must be done by a Morgan Stanley employee at the Director level or higher.

Qualifications:

Attention to detail

Aptitude for recognizing and diffusing potential problems before they impact the client

Effective time management skill

Ability to establish and maintain positive, professional working relationships with Operations Service Professionals and management

Passionate about the motivation and development of direct report

Ability to work independently, promote teamwork and execute sound reasoning and judgment

Excellent oral and written communication skill

Exemplary interpersonal and client service skill

Familiarity with all Stock Plans systems and 3D

Morgan Stanley product knowledge or background

Series 99 or 7 required

Bachelor degree, management work experience strongly preferred