Nurse Case Manager- Oncology (Philadelphia, PA)

| Philadelphia, PA
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit .
Role o verview
As an Accolade Case Manager, you will be a trusted resource who assists our clients with any concerns or issues related to their health or health benefits. Through a combination of clinical acumen and expertise in advocacy and navigation, you will have the opportunity to help members get the right care at the right time.
A day in the life...
  • Consult with clients identified by Accolade as needing case management services.
  • Applying critical thinking and clinical skills to maximize clinical outcomes while interacting with members in a fast-paced environment
  • Building trusting relationships by asking deep-rooted questions in order to influence care decisions
  • Conducting behavioral and medical assessments to identify an individual's needs in a holistic manner
  • Becoming knowledgeable about our clients' employer-sponsored benefits in order to answer questions around medical benefits, claims, care coordination, and other complexities of the healthcare system by explaining complicated medical and benefits terms in plain language
  • Educating individuals about their condition, medication, and care journey including receiving care in the most appropriate setting to meet their needs. Assisting individuals to understand diagnostic tests, test alternatives, costs, risks, and treatment options, and preparing for hospital admissions, inpatient stays, and returning home
  • Interfacing with clients' health plans to facilitate coverage and care decisions; directing individuals to facilities, agencies, and specialists for care, including working with client-appointed delegates and interfacing with providers to coordinate care
  • Getting a holistic view of who our members are, understanding what is important to them, and providing options so they can make an informed decision about their true care needs
  • Educating and empowering our members so they are able to confidently navigate the healthcare system - getting the right care at the right time is important
  • Advocating for our members consistently and continuously throughout their healthcare journeys

What we are looking for ...
  • Bachelor's Degree in Nursing (BSN) or equivalent
  • Minimum of 5 years as a Registered Nurse, with a current unrestricted license. Compact (NLC) license preferred
  • Minimum of 3 years as a Registered Nurse with direct Case Management, Utilization Management and/or Managed Care experience
  • Ability to become licensed in additional states as required
  • Previous Tele-Health or Telephonic Nursing experience
  • Certification by the Commission for Care Manager Certification (CCMC), specialty certification or commitment to obtain within 1 year of hire.
  • For specialty case management roles: case management experience must be in that field
  • For nursing triage roles: triage, ED, urgent care experience must be in that field

  • Ability to understand and communicate client's medical benefits, claims and care coordination with a focus on advocacy and effective utilization
  • Experience with motivational interviewing and developing client-focused holistic care plans
  • Demonstrated ability to educate and provide self-management support
  • Strong communication skills, including the ability to actively listen and engage with clients telephonically
  • Experience with real-time electronic health record documentation
  • Self-discipline and ability to prioritize professional responsibilities

We strongly encourage you to be vaccinated against COVID-19.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
To review our policy around data use, visit our Accolade Privacy Policy Page . All your information will be kept confidential according to EEO guidelines.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.


Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?


Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!


Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.



How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.


Sr. Director Business Development

What are Accolade Perks + Benefits

Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Partners with Nonprofits
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

More Jobs at Accolade

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Accolade's full profileSee more Accolade jobs