Marketing Operations Data Manager
Anaplan, the Connected Planning pioneer, is changing the way the world’s most respected companies do business. We believe in clear, open communication enabling teams to overcome obstacles and move forward together. We want you to feel that you belong to a team, you matter, and are able to be your authentic self. We all work together to deliver business value with the power of Connected Planning at every level within every organization, and alongside an ever-growing number of users, a rich partner ecosystem, and active community. At Anaplan, our values are key to everything we do. We call it #AnaplanLOVE
At Anaplan these words come to life by making employees feel empowered and inspired.
Building a strong culture around company values is an ongoing journey
that will continue to be the core of our existence.
As a critical member of the marketing operations team, the Data Operations Manager is primarily responsible for the operational management and maintenance for the global Sales and Marketing database. This role will serve as a key leader in defining the end-to-end process that maintains the accuracy and builds the efficacy of Anaplan’s go-to-market data.
The person in this role will be responsible for ensuring compliance with rules, regulations and internal policies, manages email deliverability, escalates issues, and works to resolve any issues.
Essential Responsibilities:
- Proactively build and maintain processes, controls, and procedures to ensure database health
- Data accuracy and consistency of database information and formatting
- Provide hands‐on technical support and guidance for implementing best practices and standards that enable steps toward the envisioned future state
- Perform regular audits to ensure data integrity and quality
- Design database structures processing for normalized and de-normalized data
- Identify and develop tools to manipulate data where current system tools are insufficient with a focus on streamlining team processes
- Collaborate with marketing organization to ensure lists are not only timely and accurate but meet the business needs of the campaigns
- Develop standards and ongoing processes to clean, merge, de-dupe database records
- Develop, document and maintain efficient system processes and workflows
- Learn business rules and underlying data to support the delivery of quick, reliable solutions with the highest level of precision and data quality
- Prepare campaign program-level reports and evaluate performance metrics outcomes
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Desired Skills and Qualifications
- Work c laboratively to understand business needs and turn those into marketing technology solutions andrepeatable, scalable processes
- Knowledge of how to identify, evaluate, recommend, and implement technology, ideally of a marketing or database/analytical nature (social monitoring, web site analytics/data analytics, CRM systems)
- Problem solver with the ability to make recommendations in a structured, professional manner to business stakeholders from varied functions and at all levels of the organization
- Ability to recognize a need for or gap in a process and propose and implement an appropriate resolution
- Project management skills coupled with the ability to prioritize and manage multiple projects and meet deadlines with minimal oversight
- Experience SQL and DB performance tuning skills
- Excellent troubleshooting and problem-solving abilities
- General working knowledge Cloudingo and Marketo
- Working knowledge of Ringlead and Zoominfo
Our diversity and inclusion commitment
Build your job in a place that thrives on diversity, inclusion and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!
Our story
Anaplan is a cloud-native enterprise SaaS company helping global enterprises orchestrate business performance. Our customers come first to create heroes, unlock potential & build trust and confidence. We challenge legacy thinking and software that isn’t flexible for the modern organization. We have architected the only platform that will take the time from planning to decision down to zero.
We’re building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day.
Anaplan’s Connected Planning platform is enabling customers to improve decision-making by turning response time into real time, to make better decisions to enhance your business. The platform helps you dynamically orchestrate performance enterprise-wide, and convert constant change to your environment.
See what our global customers and partners have to say about Anaplan’s platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agree—Anaplan is changing the way the world does business. Learn about our history, see our recognitions and achievements, and take a look at what it’s like to work at Anaplan. Get to know more about working at Anaplan by checking out our social channels.
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Can’t find the perfect role for you? New opportunities are opening up daily: http://anaplan.com/CAREERS
COVID-19 Update
Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation and we appreciate your understanding and flexibility with any related changes to our interviewing process.