Manager, Training and Development (Mortgage)
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Overview
Under the direction of the Director of Training & Development, work to produce training programs, maintain and update current training material, assist in organizing training materials within the company and perform general training functions.
Job Description
- Review and edit training material to keep material current
- Perform project support to Director of Training and Development
- Monitor, evaluate and review the quality and effectiveness of training programs, including assessing the performance of individuals attending training programs
- Work in a team environment as well as individually, to assist in design/develop of an overall training plan for the Company, including identifying specific training to meet unfilled needs and job specific training requirements
- Possess the ability to thoroughly research, write objective, and develop training materials with leader's guides
- Develop Computer Based Training (CBT) materials including testing to analyze comprehension of materials presented
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
- Good organizer, meticulous, and good public speaker at ease moderating large groups
- Excellent interpersonal skills
- Effective written and verbal communication skills
- Must be highly proficient in Excel and Word
- Must be a team player with strong attention to detail and able to work independently
- Proven track record at delivering timely and accurate information in a fast-paced environment
- Excellent critical thinking, problem solving, mathematical skills and sound judgment
- Financial Services and, if possible, mortgage industry experience preferred
- Strong business acumen and ability to interface with executive management
Years of Experience:
5Education:
Bachelor's Degree
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