Manager, Operations

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Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

As the Manager, Operations, you'll oversee several important areas that are critical to keeping our operations running smoothly. We'll count on your skills and years of experience to be a champion of our company values, ensuring an engaged workforce, loyal customers, efficient operations, and a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Communicate with customers, vendors and operations to ensure customer commitments are met
  • Establish procedures for maintaining overall company quality objectives
  • Provide guidance to supervisors with respect to personnel, quality and safety
  • Hire, train, develop and appraise staff effectively
  • Make recommendations to the Facility Manager on programs to improve operations
  • Manage equipment and coordinate all maintenance needs with the maintenance team
  • Ensure all records/reports are completed on time and maintained appropriately
  • Adhere to and enforce all safe work practices, ensuring the warehouse is compliant with OSHA and other appropriate standards


What you need to succeed at XPO:

At a minimum, you'll need:

  • 4 years of operations experience
  • Managerial/supervisory experience
  • Experience with Microsoft Office and computerized scanner equipment
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends


It'd be great if you also have:

  • Bachelor's degree in Logistics or a related field, or equivalent related work or military experience
  • Bilingual English/Spanish
  • Experience in an AS9100 or ISO environment
  • Lean, Six Sigma and Continuous Process Improvement knowledge and experience
  • Warehousing or Third-Party Logistics (3PL) experience
  • Experience maintaining a safe work environment by monitoring and enforcing safety procedures across all departments
  • Strong problem-solving techniques and statistical analysis skills


This job requires the ability to:

  • Lift objects of various shapes, sizes and weights
  • Stand, sit or walk for extended periods of time
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
  • Tolerate hot or cold warehouse environments


Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

More Information on XPO
XPO operates in the 3PL: Third Party Logistics industry. The company is located in Greenwich, CT, Portland, OR, Boston, MA, Ann Arbor, MI and North Richland Hills, TX. XPO was founded in 2011. It has 38000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 6 open jobs at XPO, click here.
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