Manager Business Operations - Heart Organ Acquisition at Providence Health & Services (Portland, OR)

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Providence is calling a Manager Business Operations - Heart Organ Acquisition (1.0 FTE, Days) to Providence St Vincent Medical Center in Portland, OR

We are seeking a Manager-Business Operations - Heart Organ Acquisition that will be responsible for the day-to-day financial operations for the Transplant and VAD Programs under the direction of the Transplant/VAD Director. The position's range of duties and responsibilities are broad and varied with primary focus being given to financial oversight and stewardship.

This position is responsible for managing the day-to-day financial operations and aspects of the programs. Main responsibilities include managing a group of employees that deliver shared support services across the Transplant and VAD Program; establishing workflows/processes which are aligned with program policies; managing both the revenue and expense budget and supportive process to meet financial goals/objectives and key performance metrics. Furthermore, this role will be responsible for the cost reporting and contract maintenance of the Transplant and VAD program. The role is also responsible for managing, implementing, and ensuring that necessary data and reports are produced in a thorough and timely manner for the transplant and VAD departments.

Performs all duties in a manner which promotes team concept and reflects the Providence Health & Services mission, philosophy and values.

In this position you will have the following responsibilities:

  • Plan and supervise the financial administrative operations of Transplant/VAD Program

    • Develop, implement and maintain operational processes and procedures to support organizational goals to comply with regulatory mandates and align with official hospital policies
    • Collaborate with Transplant Quality/Compliance and Organ Program Coordinators/Managers to ensure work processes and technology usage is aligned across the enterprise
    • Continuously observe operational outcomes and compare against goals and/or established benchmarks. Implement process optimization/improvement initiatives where negative variance occurs
    • Collaborate with Leadership to establish program specific benchmarks, metrics and key financial performance indicators for operational and program performance management
    • Serve as linking and coordinating entity for all operationally necessary enterprise-wide departments and outside consultant contracts (Labs, Pharmacy, Medical Records, Central Scheduling, etc.)
    • Manage the implementation of monthly transplant-specific financial meetings and the establishment and analysis of associated metrics
    • Support strategic growth initiatives with data, analysis, financial acumen and business plans
    • Represent Transplant Administration on standing committees and at functions in the absence of Director
  • Oversee the Transplant Programs' financial operation

    • Develop concepts for revenue growth and cost containment enhancement
    • Actively monitor the expenditures of each cost center within the Transplant Programs and performance to budget
    • Serve as the subject matter expert for the Medicare Organ Acquisition Cost Report and collaborate across the enterprise to maximize data capture and revenue
    • Initiate corrective action plans in collaboration with the Director for any discrepancies or negative budget projections
    • Prepare periodic reports for review with management staff to inform and provide further explanation on fiscal operations and/or model out the financial impact of growth strategies and new initiatives
    • Provide decision analysis activities for the Transplant Programs for proposed new services and assist in the development of business plans
    • Assure that all phases of every transplant case is tracked and documented
    • Assure that 100% of transplant claims have been submitted correctly/timely, followed up on and paid correctly
    • Evaluate all charges for accurate documentation activities to maximize revenue
    • Collaborate with the Director, Surgical and Medical Directors and Transplant management to develop realistic projections of expenses and revenue for accurate budgets
    • Work with Budget Analysts, CFO, and other associated departments to project accurate expense budgets each fiscal year and other times within adjustments are required due to market demands
    • Remain current with expenses, trends and anticipated cost affected by new developments in the market and new programs and regulations
    • In conjunction with revenue systems and audit, review and update charge master and identify new revenue streams for the Transplant Programs
    • Develop, supervise and/or coordinate preparation, maintenance and execution of all fiscal records and contracts
  • Provide leadership for the finance team, Financial Coordinators and non clinical support team

    • Coordinate the daily operation of assigned staff to ensure timeliness of assigned duties
    • Develop and maintain a work schedule ensuring adequate coverage approving PTO time based on staffing needs
    • Provide guidance, direction, and education to staff as needed to achieve department goals and hospital strategic initiatives
    • Serve as a preceptor to new employees
    • Recommend and implement changes as needed to ensure team provides accurate, timely and cost effective accomplishments for the department


Required qualifications for this position includes:

  • Bachelor's Degree in Business and/or healthcare related
  • Five (5) years of experience and knowledge of the business/financial aspects of healthcare required, including demonstrated ability to lead teams
  • Demonstrated analytical skills
  • Strong reporting/analytical skills


Preferred qualifications for this position includes:

  • Master's Degree in Business and/or healthcare related
  • Preferred experience with solid organ transplantation finances
  • Experience leading organizational change, process improvement, project management and technology driven processes within an EMR
  • In-depth knowledge of managerial accounting for health care organizations and of hospital and clinical operations


About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression,

exual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
More Information on Providence Health & Services
Providence Health & Services operates in the Healthtech industry. The company is located in Renton, WA. Providence Health & Services was founded in 2022. It has 20990 total employees. To see all 13 open jobs at Providence Health & Services, click here.
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