Director of Business Operations

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Greenlight is an Atlanta-based fintech company that makes a debit card for kids and companion apps for the family. We proudly serve more than 4 million parents and kids, with in-app tools for sending money, setting savings goals, monitoring balances, managing chores, automating allowance, and investing.


But that’s not all that we do. Here at Greenlight, we are on a mission to support parents and help every kid grow up to be financially healthy and happy. It’s no small task, but it’s the reason we leap out of bed every morning to come to work. Because creating a better, brighter future for kids depends on it.


Reporting to the COO, you’ll help drive strategic execution across Greenlight’s initiatives. You will sit at the intersection of operations, analytics, finance, product management, and go-to-market, working closely with internal stakeholders to identify and solve complex strategic and operational business problems. The ideal candidate will have worked in a high growth fast paced environment and has owned major strategic and operational initiatives from end to end. We’re looking for someone who is highly strategic, analytical and structured, has strong EQ, and can execute flawlessly.

What you will be doing:

  • Own and drive strategic, cross-functional initiatives that are critical to company growth and operational efficiency from unearthing data and insights through analysis to designing a solution that weighs customer impact with cost and operational complexity to working with cross functional teams to implement the solution, to designing the metrics and dashboards to measure KPIs to know if the initiative is performing as expected.
  • Serve as the connective tissue in cross-functional teams (including Product Management, Customer Operations, Marketing, Finance, Analytics, Risk Management and ), driving people towards actionable results across key initiatives
  • Develop and maintain key management dashboards of operational KPIs, partnering with Finance and Data teams to standardize and distribute key operating metrics
  • Work with functions and Leadership team to proactively and reactively address emerging issues; proactively come up with solutions and mobilize resources to remove blockers to hitting our business priorities
  • Apply strategy and operations experience to drive process improvements
  • Work with leadership team to establish feedback loop that prioritizes key goals and organizational priorities

What you should bring:

  • 10+ years experience working in fast-paced dynamic environments such as growth/late stage startups or management consulting. Financial services experience a plus
  • Strong self- and project-management, drive, and organization, with a process-oriented mindset and ability to lead people to get things done
  • Excellent communication skills with the ability to synthesize strategic insights in an actionable and compelling manner
  • A proven commercial sense, i.e., be able to connect a course of action that impacts our top or bottom line figures and other leading indicators of business performance
  • Ability to forge strong relationships with business partners at all levels of the organization
  • Proven track record of using data to drive business decisions including the ability to structure problems for analysis

Who we are:


In 2021, Greenlight was valued at $2.3B, backed by leading venture capitalists and institutional investors. Now, it takes a special kind of person to join a never-been-done-before mission like ours. We need people who love working with each other because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a generation of financially smart kids, apply to join our team today.


Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

More Information on Greenlight Financial Technology
Greenlight Financial Technology operates in the Fintech industry. The company is located in Atlanta, GA. Greenlight Financial Technology was founded in 2014. It has 275 total employees. It offers perks and benefits such as Dental insurance, Vision insurance, Health insurance, 401(K), Company equity and Employee stock purchase plan. To see all 13 open jobs at Greenlight Financial Technology, click here.
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