About the job
The Red Hat North America Public Sector team is looking for an Associate Manager, Professional Development Manager to join the Red Hat Consultant Excellence Program (CEP). In this role, you will support a program that guides consultants to be successful in the field and at Red Hat. As you provide mentorship, advocacy, and leadership to consultants, your efforts will have an organizational impact as you support consultants throughout their career development. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do

• Contribute to and refine programmatic efforts supporting the CEP as it continues to grow
• Improve and revise program content and processes
• Support Red Hat Consulting recruitment and interviewing activities
• Collaborate with various internal teams to expand and enhance the programmatic ties
• Promote practices and processes developed in the program to the larger Red Hat Consulting teams
• Be an ambassador of the Red Hat culture
• Assume people management responsibilities for ~18 associates
• Provide career path and promotion guidance
• Encourage training and professional development
• Be the voice of Red Hat goals and objectives
• Gather and provide regular feedback on what is working well and areas of improvement
• Provide recognition for achievements and milestones
• Address performance or behavior challenges as necessary
• Hold recurring 1:1 discussions and ad-hoc meetings to ensure associates have the support and guidance they need to succeed
• Manage the on-boarding of new Red Hat Consulting associates into the program
• Work with the Resource Management Office (RMO) and other Services Managers on identifying projects that associates can be assigned to

What you will bring

• Solid interest and experience performing people management activities
• Experience running associate on-boarding activities
• Understanding of the technical consulting ecosystem and business model
• Proven ability to work on your own, navigate a complex environment, and carry out plans with excellence in a fast-paced environment
• Excellent time and workload management skills; ability to prioritize
• Ability to deliver powerful messages in a professional work environment to all levels of Red Hat associates
• Knowledge of technical and software concepts
• Very personable and enthusiastic
• Comfortable with working in and with a distributed team and willingness for periodic travel in line with Red Hat's COVID-19 guidelines
• Passion for providing mentorship and leadership to others
• Solid ability to take initiative and create, lead, and sustain program initiatives

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.