The Leidos Digital sector has an opportunity for a Operations Watch Specialist (Ops Watch) supporting Air Force users in the National Capital Region (AFNCR).
If this sounds like the kind of environment where you can thrive, keep reading!
The Leidos Digital Sector is focused on digital modernization services such as enterprise IT solutions, cloud migrations, cybersecurity, analytics, SecDevOps, digital experience monitoring, and AI-enabled operations.
Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!
The Ops Watch team is a 24/7/365 manned function, this position is Day hours 6:00am - 2:30pm Sunday - Thursday.
Summary
The Operations Watch Specialist delivers vital technical oversight and uninterrupted, around-the clock monitoring across both unclassified (NIPRNet) and classified (SIPRNet) networks. Operating as a critical team member, 24/7/365 manned watch team, the specialist is assigned to the high-tempo swing shift (0600-1430, Sunday - Thursday) at Joint Base Andrews. This role is essential to maintaining zero-fail communications and operational readiness for senior leaders across Headquarters Air Force (HAF), the Air Force District of Washington (AFDW), the Office of the Secretary of Defense (OSD), the Joint Chiefs of Staff, and the National Military Command Center (NMCC).
Primary Responsibilities:
- Responsible for monitoring and managing the status of the Wide Area
- Network, receiving support calls for connectivity issues, performing incident management and service restoration activities using a suite of automation tools and working with long haul carriers.
- Provides proactive problem management and customer reporting.
- Service issues that cannot be resolved by Tiers 1 and 2 support are escalated to internal Tier 3 support for advanced troubleshooting and resolution.
- Acting as a primary line of defense, the specialist performs advanced log analysis to support proactive threat-hunting and incident remediation.
- Responsible for triaging critical network alerts, managing system outages before they disrupt end-users, and coordinating immediate incident response with the Communications Focal Point (CFP), key mission partners, and local technicians.
- Additionally, the specialist maintains total enterprise situational awareness by utilizing and continuously improving network monitoring suites to ensure maximum environmental uptime.
Basic Qualifications:
- Bachelor's degree with a minimum of 2+ years of related experience.
- Additional years of relevant experience may be accepted in lieu of a degree.
- Currently possess a DoD Secret security clearance with the ability to obtain a Top Secret in the future.
- Currently possess a minimum DOD_8570 IAT2 certification for example a CompTIA Sec+ certification.
- 2+ years' experience with switches and routers.
- Experience with Cisco Prime or other network monitoring systems.
- Experience using system monitoring tools such as SolarWinds and SCOM to monitor enterprise system status across multiple technologies and platforms.
- Experience writing strong technical support/triage documentation.
- Experience reviewing system events and performing triage to determine impact and urgency.
- Experience troubleshooting enterprise IT incidents and recommending approaches to resolve them.
- Ability to work in a live 24x7 operation.
Preferred Qualifications:
- CCENT or CCNA Certifications.
- Experience tuning system monitoring tools such as SolarWinds and SCOM.
- Experience working with ITSM tools, especially Remedy.
- Experience working in a military command or operations center, particularly an Air Force Communications Focal Point (CFP).
- Experience working at the Pentagon, Joint Base Andrews (JBA), and Joint Base Anacostia-Bolling (JBAB)- Knowledge of Air Force, Pentagon, and/or AFNCR.
#AFNCR
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:November 3, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Bachelor’s degree and at least 2 years of related experience, or additional relevant experience in lieu of a degree
- Active DoD Secret security clearance and ability to obtain Top Secret clearance
- DoD 8570 IAT Level II certification, such as CompTIA Security+
- At least 2 years of experience with switches and routers
- Experience with Cisco Prime or another network monitoring system
- Experience using SolarWinds and SCOM or comparable system monitoring tools
- Experience writing technical support and triage documentation
- Experience reviewing system events and determining impact and urgency
- Experience troubleshooting enterprise IT incidents and recommending resolutions
- Ability to work in a live 24/7 operation
- CCENT or CCNA certification
- Experience tuning SolarWinds and SCOM monitoring tools
- Experience with ITSM tools, especially Remedy
- Experience in a military command or operations center, particularly an Air Force Communications Focal Point
- Experience at the Pentagon, Joint Base Andrews, or Joint Base Anacostia-Bolling
- Knowledge of the Air Force, Pentagon, or AFNCR
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
