Strategy Transformation Manager, Financial Services

Reposted 3 Days Ago
Be an Early Applicant
Hà Nội, VNM
In-Office
Senior level
HR Tech • Information Technology • Professional Services • Financial Services
The Role
The role involves leading internal projects in lending operations, ensuring quality management, driving business excellence, performing analysis, and collaborating cross-functionally to resolve issues.
Summary Generated by Built In

ACG_3314_JOB


Our client is a leading company in digital financial services, seeking experienced professionals to join its organization.

1. Project Execution and Implementation

  • Lead internal projects and strategic initiatives across the full lending value chain.

  • Turn business concepts and directives into practical operational results.

  • Support functional areas such as credit, sales, collections, and operations when additional expertise is needed.

  • Ensure high-priority tasks and projects are completed on time without internal delays.

  • Act as the execution arm for urgent management requirements.

2. Quality Management in Lending Operations

  • Build and implement quality assurance frameworks for origination, underwriting, disbursement, and collections.

  • Establish performance evaluation systems with real-time monitoring.

  • Develop quality control processes to ensure consistent customer experience.

  • Create accountability mechanisms to improve performance across all functions.

3. Business Excellence

  • Ensure lending services meet targets for portfolio quality, customer satisfaction, and profitability.

  • Drive continuous improvement in efficiency, risk management, and customer experience.

  • Maintain compliance with regulations and internal policies.

  • Develop scalable processes to support long-term growth.

4. Performance Analysis

  • Analyze business metrics including portfolio quality, sales results, collection rates, and operational efficiency.

  • Provide regular performance reports with clear recommendations.

  • Identify operational issues and implement corrective actions quickly.

  • Monitor compliance with risk standards and internal benchmarks.

5. Cross-Functional Collaboration

  • Work closely with credit, sales, collections, operations, and product teams to resolve issues.

  • Coordinate resources across departments to ensure aligned execution.

  • Lead process improvement projects based on data and customer feedback.

  • Support capability development of local teams. 



Requirements

Requirements

  • Minimum 5 years of experience in a related role.

  • Background in finance, banking, fintech, or e-commerce.

  • Strong experience in data analysis, project implementation, and project management.

  • Good English communication skills.

  • Logical thinking and problem-solving ability.

  • Proficient in reporting tools, PowerPoint, and project tracking systems.

  • Willing to work across functions and handle internal projects

Click the Apply button or contact Huong Do on +84 342911811 & [email protected]



Skills Required

  • Minimum 5 years of experience in a related role
  • Background in finance, banking, fintech, or e-commerce
  • Strong experience in data analysis, project implementation, and project management
  • Good English communication skills
  • Logical thinking and problem-solving ability
  • Proficient in reporting tools, PowerPoint, and project tracking systems
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The Company
50 Employees
Year Founded: 2021

What We Do

Aloha Consulting Group (ACG) is a consulting firm specializing in digital transformation, technology, marketing, investment, and financial services. Its mission is to make finding rewarding jobs easier and to be a leading firm in Southeast Asia by leveraging human elements and technology.

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