Operations Training Intern

Posted 11 Days Ago
Be an Early Applicant
Makati City, Metro Manila, National Capital Region, PHL
In-Office
250-750 Hourly
Internship
Fintech • Payments • Software • Financial Services
The Role
The Operations Training Intern aids in creating learning materials for training sessions, supports program coordination, and improves departmental efficiency.
Summary Generated by Built In

What We Offer:

  • Internship Allowance (Php 250 - Php 750)
  • Flexible/Hybrid Work Setup
  • Opportunity to be Absorbed
  • Open to voluntary and curriculum-based internship
 

Position Overview:

The Operations Training Intern supports the development and enhancement of learning materials that drive effective training delivery and learner engagement. This position focuses on assisting in the design, creation, and refinement of training resources, while contributing to the continuous improvement of learning content and overall training effectiveness within the organization. 
MAIN RESPONSIBILITIES:

Training Design and Development Support:
  • Assist in developing structured learning materials (e.g., PowerPoint presentations, training videos, process guides) based on provided outline.
  • Revise and enhance materials by incorporating feedback from the supervisor
  • Support the development of interactive training modules and content
  • Identify and recommend opportunities to improve departmental efficiency
Admin Tasks:
  • Assist the Operations Development team in scheduling, coordinating, and communicating training programs
  • Support the setup of training sessions, including organizing IT equipment and other requirements for onsite delivery
  • Prepare training facilities, including visual aids and necessary materials
  • Perform other tasks as assigned by the immediate supervisor or manager
Other Tasks:
  •  Perform other official work as instructed by the immediate supervisor/manager.
  •  Recommend and proactively implement opportunities for increased departmental efficiency.
Nice to have:
  • Basic understanding of ADDIE methodology and adult learning principles
  • Strong willingness to learn and adapt
  • Good oral and written communication skills
  • Demonstrates basic proficiency in Google Sheets or Microsoft Excel, including the ability to apply formulas and functions.

Skills Required

  • Basic understanding of ADDIE methodology and adult learning principles
  • Willingness to learn and adapt
  • Good oral and written communication skills
  • Basic proficiency in Google Sheets or Microsoft Excel
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The Company
HQ: Kwun tong District, Kwun Tong
201 Employees
Year Founded: 2011

What We Do

Payreto stands for OPERATIONS EXCELLENCE. We are a Knowledge Process company that provides customizable operations solutions for the financial services industry. Our job is to fuel our financial institution partners’ operations excellence by embedding our world-class support principle and wide-ranging knowledge applications. We address any operations problems our partners might face thru our four pillars of services: 1. Onboarding as a Service Achieve an agile onboarding application process with a solid customer due diligence and transaction monitoring while acquiring customers targeted to your compliance criteria 2. Payments as a Service Go to market quickly and offer advanced global payment processing through our PCI Level 1 certified white-label multi-gateway approach 3. Finance as a Service Streamline your back office processes with a team of experts focused on finance & accounting, reconciliation, and reports 4. Contact as a Service Manage customer and merchant inquiries with a 24/7 contact center and technical support Here in Payreto, our team is geared towards global reach and experience - a culture we aim to nurture long-term. This commitment to our team is our pledge to our partners and clients as we continue to grow and become the leading and trusted operations partner for financial institutions around the globe.

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