Operations Support Intern

The Operations Support Intern provides administrative and operational support to the operations team while gaining hands-on experience in healthcare operations, recruiting, and business development. This role is designed for students or recent graduates interested in developing a career in healthcare operations, management, or business administration. The intern will assist with staffing coordination, recruiting support, and operational projects while shadowing leadership roles to gain a comprehensive understanding of day-to-day business operations within a healthcare environment.

Key Responsibilities

• Assist the operations team with administrative and operational tasks that support daily office functions

• Support staffing coordination efforts by assisting with filling open shifts and communicating with field staff and families

• Support recruiting by assisting with candidate sourcing, outreach, and scheduling interviews

• Shadow operations, clinical, and corporate leadership to gain exposure to various operational functions 

• Participate in business development activities and community outreach as directed

• Complete a special project that utilizes analytical, research, or operational skills (Depending on University requirements)

• Perform other duties as assigned

Learning Objectives

• Gain real-world experience in a professional healthcare operations environment aligned with their academic and career goals.

• Develop a deeper understanding of healthcare business operations, business development, and growth strategies within the home care industry.

• Build foundational recruiting and talent acquisition skills, including candidate sourcing, screening, interview scheduling.

• Strengthen interpersonal, communication, and collaboration skills through interaction with internal teams, clients, field staff, and leadership.

• Develop professional relationships within the organization through mentorship, shadowing, and cross-functional exposure.

• Apply classroom knowledge to real-world projects, assignments, and operational tasks that support the goals of the organization.

• Explore career paths within healthcare operations and administration

Supervision & Support

• The intern will report directly to our Director of Operations and will also receive mentorship and strategic guidance from the Area Director of Operations

• Ongoing mentorship and guidance will be provided to support professional development

• The intern will receive a mid-term and final performance evaluation, which will be shared with the faculty supervisor

• The organization will participate in a scheduled video or on-site visitation with the faculty supervisor, if required

Qualifications

• Currently pursuing Associates or bachelor’s degree in healthcare administration, Business Administration, Marketing, Public Health, or a related field

• Strong interpersonal and relationship-building skills

• Excellent verbal and written communication skills

• Organized, detail-oriented, and eager to learn

• Ability to work collaboratively in a team environment

• Basic understanding of Microsoft Office

• Interest in healthcare operations, business development, or business administration preferred

Physical Requirements:

“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job.  However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.”

• Requires the ability to write, dictate or use a keyboard to communicate directives.

• Utilizes proper body mechanics in multiple environments.

• Requires the ability to function in multiple environments.

FLSA Status: Non-Exempt

EEO Status: Administrative Support Worker

• Medical, Dental, and Vision Insurance

• Paid Time Off and Paid Sick Time

• 401(k)

• Referral Program

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.