Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners.Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real time needs and tech to offer tailor-made funding and financial products. Empowering small businesses to grow and keep their independent spirit alive is central to our vision. Up to now we have funded almost 40,000 small businesses with over $1.5bn - but we believe there is much more to be done.
As an Operations Support Executive, you’ll provide essential back-office support that keeps our customer-facing teams running smoothly. You’ll own administrative tasks and help us spot ways to simplify processes. Your work ensures our merchants enjoy a friction-free experience.
What you’ll be doing:- Manage a variety of operational and administrative tasks to support the Customer Operations team.
- Process payment adjustments and other changes with a high level of accuracy.
- Liaise with internal teams (Sales, Treasury) to close gaps and keep workflows running smoothly.
- Spot opportunities to automate or streamline tasks and share ideas for operational improvements.
- Uphold Liberis values—open, interested, proactive and bright—in every interaction.
- Previous experience in an operations, administrative, or back-office role—ideally in financial services or fintech (though not essential).
- Excellent organisational skills with the ability to prioritise and handle multiple tasks in a fast-paced environment.
- Strong attention to detail and a proactive approach to problem-solving.
- Comfortable working with data and numerical information in Excel to support investigations and reporting.
- Skilled in using modern business tools (Salesforce or similar CRM/ops systems).
- Collaborative mindset and a genuine interest in helping colleagues succeed.
- Comfortable working independently during late-shift hours, with the judgement to follow guidance, manage priorities and escalate when needed.
Liberis is an equal opportunities employer. We welcome applications from all candidates, including individuals with disabilities and provide reasonable adjustments as required.
Skills Required
- Experience in an operations, administrative, or back-office role
- Experience in financial services or fintech
- Excellent organisational skills with the ability to prioritise multiple tasks
- Strong attention to detail and proactive problem-solving
- Proficient in Excel and comfortable working with numerical data for investigations and reporting
- Skilled in using Salesforce or similar CRM/operations systems
- Collaborative mindset and interest in helping colleagues succeed
- Comfortable working independently during late-shift hours and escalating when needed
What We Do
Liberis builds flexible embedded finance solutions that empower businesses and provide positive impact. Founded in 2007, Liberis is a leading global embedded finance platform with a mission to provide small businesses with accessible and responsible finance, based on the belief that funding should always be a positive force for small businesses. Liberis provides partners with the technology platform and financial solutions to offer hyper-personalised and accessible funding, empowering their small business customers to grow their revenues. With over 14 global strategic partners and direct reach to more than 1 million small businesses, Liberis has provided nearly $1bn of funding in over 45,000 transactions, enabling over 100,000 jobs to be created and saved. Liberis’ revenue-based finance is a form of receivables finance, not a loan. Amounts advanced are subject to status and our underwriting process before any offer can be made.
