Jobs at Liberis

Manage a pipeline of warm inbound leads, run discovery calls with business owners, present tailored funding solutions, communicate across phone/email/SMS/WhatsApp, collaborate with Partnerships, Risk and Operations, and meet individual and team sales KPIs to drive customers from qualification to completed funding.

Lead credit and commercial strategy for a platform family: translate commercial priorities into credit questions, apply pricing and credit frameworks, co-build and validate models, and collaborate cross-functionally to embed credit strategy in product and go-to-market decisions.

Serve as primary contact for existing merchant customers via calls, email and live chat. Own escalations to resolution, troubleshoot payment queries, perform admin tasks, gather and share customer feedback, collaborate cross-functionally to improve journeys, and use Salesforce/Zendesk to manage cases. Support teammates, multitask in a fast-paced FinTech environment, and contribute to NPS improvements.

Serve as primary merchant contact across UK & Europe, handling onboarding and in-life support via phone, email, and chat; investigate payment issues; collaborate cross-functionally to improve merchant experience and product/process feedback.

Lead development of central pricing and decisioning capabilities, including unit economics, yield targets, monitoring and testing frameworks, scalable tooling, and oversight of pricing/decisioning analysts. Collaborate with AI/ML engineers and cross-functional teams to translate family-specific needs into scalable, configurable model requirements and toolkits to drive credit and commercial strategy.

Design and optimise global credit decisioning and pricing strategies using data and predictive models. Collaborate with Risk, Product, Commercial and ML teams to monitor models, propose features, and deliver commercial insights to maximise customer funding within risk appetite.

Analyse portfolio performance and credit risk; own analytical projects end-to-end; build forecasting models and monitoring dashboards; present insights to stakeholders; partner cross-functionally to optimise risk strategy, pricing and operations.

Lead Liberis' credit risk strategy and appetite, manage portfolio performance across products and partners, and oversee Portfolio Management & Analytics, Underwriting, and Collections & Recoveries. Partner with Commercial, Finance, Pricing, Decisioning, ML, Product and Operations to enable growth while controlling risk-adjusted returns. Build and retain high-performing teams, establish governance and decision frameworks, contribute to new products and market expansion, and provide actionable risk insights to senior leadership.

Own partner marketing strategy and execution to drive lead generation, partner growth, and commercial outcomes. Lead campaigns, channel development, content planning, performance analysis, and cross-functional collaboration to optimize acquisition, lifecycle, and product launch initiatives.

Senior People Partner to lead global culture and engagement while serving as primary People Partner for the US. Own engagement programmes, internal communications, reward and recognition, and drive values-led culture. Coach managers, handle complex employee relations cases, ensure legal compliance, improve organisational effectiveness, and partner on performance cycles and development planning. Act as Atlanta office lead (3-4 days/week) to deliver strong in-person employee experience and connect global initiatives with local execution.

As a Sales Executive, you will support customers in the DACH & Poland region, manage leads, and ensure high conversion rates while consulting with and managing your own customer base.

Own monthly FP&A reporting, build and maintain financial models, support budgeting and forecasting, analyse unit economics, and partner with cross-functional teams to explain drivers of performance and support decision-making.

Build and operate shared cloud infrastructure and developer tooling across GCP and Azure with a focus on AI enablement. Implement and manage CI/CD, containerised deployments (Kubernetes/Cloud Run), Terraform-managed infrastructure, observability, guardrails, and cost controls. Prototype and productionise AI agents (Claude), integrate agent tooling, support Azure-to-GCP migration, and drive adoption via docs, templates, and cross-team collaboration and mentorship.

Serve as primary bilingual (English/Polish) contact for merchants, handling onboarding and in-life support via phone, email, and live chat. Investigate payment issues, coordinate with Sales and Underwriting, and relay customer feedback to improve product and processes.

Senior engineer who designs and develops APIs and services, mentors engineers, works in Agile teams, participates in on-call rota, and helps drive a cloud migration to GCP. Collaborative, experimentation-focused role using C#, Node and React.

Lead design, build, and operate resilient data pipelines and low-latency ML feature streams into BigQuery. Own operational health, monitoring, incident response, and collaborate with analytics and ML teams to define schema, data quality, and platform direction. Mentor junior engineers and optimise performance and developer velocity.

You will be part of the Engineering team, focusing on delivering high-quality software, mentoring juniors, and contributing to the full software lifecycle.

Design, build, and operate resilient ETL/ELT pipelines ingesting data from Azure SQL, SaaS, and event streams into BigQuery. Implement declarative pipelines (DLT), support low-latency ML feature pipelines, ensure operational health, monitoring, and incident response. Collaborate with analytics and AI/ML teams, mentor junior engineers, optimise platform performance, and influence platform architecture and tooling decisions.

Own and evolve service templates for .NET, Node.js and Python; build reusable CI/CD pipeline templates; define observability standards; implement platform tooling (Docker, Kubernetes/Cloud Run, Terraform); work with Datadog/incident.io/GCP/Azure monitoring; assess Azure-to-GCP migration impacts; partner with product teams to fix developer-experience issues; lead technical decisions and mentor engineers.

Lead the Cloud Platform team's developer experience work: build and maintain service templates and CI/CD pipelines, define observability standards, support platform initiatives (including potential Azure-to-GCP migration), mentor engineers, and drive adoption of platform tooling across stacks (.NET, Node.js, Python).