Operations Supervisor

SCHEDULE: Monday - Friday, 10 am - 7 pm

• Weekend availability is a must & management is on a rotating schedule to cover (1) weekend each month based on PTO coverage.
• Schedule may change to fit business needs

PAY RATE: $67, 000 annually

Operations Supervisor

The Operations Supervisor provides daily leadership support to Operations Managers to execute processes and deliver results through: training and coaching depot staff, leading site safety program and training process for new employees at the depot.

Primary Job Accountabilities:

• Team Leadership: Provide daily coaching, training and support to team to drive high performance. Support Depot managers in daily operations execution including: Inventory, parts orders, prep, install and work schedules to meet customer expectations. Provide management support and on-call coverage as needed. Depending on size of depot, this position may manage Warehouse employees.
• New employee training: Responsible for managing the training of new employees to ensure they are able to meet job requirements and supporting employee training for level up program. Coordinate training plans and schedules to ensure timely follow up and validate employee’s ability to perform all aspect of position through observation and ride-a-longs. 
• Site Safety Programs: Provide leadership of site safety program to ensure standards and results for depot are met. Lead communications, training and programs to ensure best practices are implemented and followed. Bring new ideas and participate in broader internal/external programs for continuous improvement. 

Education, Requirements & Competencies:

• Minimum of 3 years’ experience in operations 
• Achieve Lead/Master level certification in either distribution or service
• Ability to resolve customer service challenges which result in mutual wins
• Ability to motivate others and coach to improve performance
• Ability and experience in planning and prioritizing competing priorities
• Self- aware- knows strengths and opportunities and actively pursues ways to improve
• Possesses Managerial courage to say what needs to be said, address poor performance and lead courageously
• Strong interpersonal communication skills and the ability to influence in a positive way
• Carry a minimum of 50 pounds by hand up to several hundred yards by cart
• Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
• Ability to climb up and down a ladder as high as 20 feet in the air

Preferred:

• Experience in routing, distribution, trucking and warehouse
• Class B CDL with tank endorsement
• Associate degree or equivalent

% of Time Traveling: ~ 10%

Inclusive Employer
At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.”

If you need assistance or an accommodation due to a disability, please contact us by email at [email protected] or call 1-888-796-4997.

Culture & Benefits

Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.

Who We Are

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.