Ops Excellence Supervisor

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Georgia, USA
Remote
Entry level
Logistics • 3PL: Third Party Logistics
The Role
Supervises warehouse inspectors and supports aerospace operations quality objectives. Collects and analyzes quality data, conducts compliance audits, documents nonconformities, develops corrective action plans, verifies improvements, maintains reports, and supports business reviews. The role also develops performance goals, provides operational support and training, and ensures service processes align with company and customer requirements.
Summary Generated by Built In

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position supports the aerospace warehouse operations to ensure it meets and exceeds customer service and quality objectives. Employee assists with the inspector's development and maintains and assesses quality metrics alignment with the companies and business objectives. This position supports the implementation of training activities and provides operational support. Employee is responsible for quality performance metrics and ensuring service processes and procedures align with business objectives, including gathering quality performance trend data and determining improvement areas where appropriate. This position develops monthly performance goals. Employee tracks and evaluates service objectives. This position may supervise and train others.
Responsibilities:
Gathers necessary quality data and assists with data analysis to develop work measurement methodologies.
Conducts audits as needed to identify areas or processes that are out of compliance.
Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.
Verifies implemented changes.
Develops reports and maintains reference documents.

Managing a group of inspectors to achieve daily and weekly tasks.

Support Monthly Business Reviews (MBR) and Quarterly Business Reviews (QBR)
Able to work in high paced environments with high quality expectations

Qualifications:
Bachelor’s Degree or International equivalent
Bachelor's Degree or International equivalent in Engineering, Mathematics, Computer Science, or a related field - Preferred
Strong skills with Microsoft Office Applications: Word, PowerPoint, and Excel
Willing to work flexible shifts hours and possibly weekends
Ability to travel
Must have experience supervising employees

Experience in quality inspections and quality mindset is preferred

Great written and verbal communication

Strong Quality Management System (QMS) background


Additional Information:

Last Day to Apply: October 18, 2026 at 11:59 PM EST

Grade: 202

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Skills Required

  • Bachelor's degree or international equivalent
  • Bachelor's degree or international equivalent in Engineering, Mathematics, Computer Science, or a related field
  • Strong proficiency with Microsoft Word, PowerPoint, and Excel
  • Willingness to work flexible shifts and possibly weekends
  • Ability to travel
  • Experience supervising employees
  • Experience in quality inspections and a quality-focused environment
  • Strong written and verbal communication skills
  • Strong Quality Management System background
  • Must be a U.S. citizen or national, lawful permanent resident, or otherwise authorized to work in the United States

United Parcel Service (UPS) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).

  • Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
  • Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
  • Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.

United Parcel Service (UPS) Insights

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The Company
HQ: Atlanta, GA
180,000 Employees
Year Founded: 1907

What We Do

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.

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