As the Operations Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.
This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 6AM - 4:30PM.
What will be my duties and responsibilities in this job?
Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
Drive process improvements and coordinate new product introductions
Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
Drive engagement across area of responsibility and work with the team to foster a strong engage culture
Work with manager to review the peakon score and create action plans within the tool
Meet production operational standards by implementing production, productivity and quality standards
Work with the site leadership to assist in resolving problems and identifying process improvements
Meet production financial standards by controlling and minimizing production expenses
Monitor production performance and ensure all daily shift production reports are completed on time
Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching
What are the requirements needed for this position?
Must have HS Diploma or GED
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
What other skills/experience would be helpful to have?
Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies
Pay Range:
$ 56.200,00 - $ 94.100,00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Skills Required
- High School Diploma or GED
- Minimum of 3 years of experience in a leadership role within a fast-paced, high-volume manufacturing/repair environment
- Strong knowledge and abilities with Microsoft Office (Word, Excel, PowerPoint)
- Prior experience in a warehouse, shipping, receiving or related environment
- Demonstrated experience with direct supervision and coaching of others
- Ability to identify potential process and workflow improvements
- Strong verbal and written communication skills
- Ability to interface successfully with all levels of company personnel and external personnel
- Ability to establish and maintain effective business relationships with suppliers and vendors
- Strong interpersonal skills for problem solving, strategy development, and conflict resolution
- Driven, goal-oriented mindset
- Ability to multitask in a fast paced, dynamic assembly and logistics environment
- Associate's Degree and 3+ years supervising 15+ hourly associates
- Understanding of Lean and Six Sigma methodologies
Assurant Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
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Retirement Support — Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
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Parental & Family Support — Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.
Assurant Insights
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
