Global-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
Global-e is seeking an Operations Specialist to optimize and oversee our day-to-day operational activities. This role requires a proactive individual who can streamline processes and enhance operational efficiency within our company.
Responsibilities:
- Monitor and analyze operational performance metrics.
- Develop and implement process improvements to increase efficiency.
- Coordinate with cross-functional teams to ensure seamless operations.
- Manage and maintain operational documentation and records.
- Identify operational issues and provide solutions promptly.
- Support the development of operational strategies aligned with business goals.
- Bachelor's degree in Business Administration, Operations Management, or related field.
- Minimum of 3 years of experience in operations or a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and operations-related software.
- Experience with process improvement methodologies such as Six Sigma is a plus.
- Ability to work independently and manage multiple tasks.
Skills Required
- Excellent written communication skills in English
- Ability to handle large volume workload with speed, accuracy and efficiency
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- Proficient in Excel
What We Do
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless localised shopping experience. Our end-to-end e-commerce solutions combine best-in-class localisation capabilities, big-data best-practice business intelligence models, streamlined international logistics and vast cross-border experience, enabling online retailers to sell to and from anywhere in the world and seamlessly expand their brand worldwide. Operating from ten offices worldwide, our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international family. Check out our open positions at https://www.global-e.com/careers/
