Operations Specialist

About Wealth Enhancement Group

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 61,000 households from our over 100 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

The Operations Specialist supports the reporting and reconciliation team within our operations department. The Operations Specialist serves as a subject matter experts on projects, with an eye toward driving new functionality and improving existing functionalities. The Operations Specialist specializes in maintaining manual accounts and important operational data that directly impacts client deliverables. This position requires the individual to be detailed oriented; to be able to understand detailed knowledge of the firm organization, policies and procedures and how it applies to maintaining the operational data.

This position is a fully remote opportunity. The salary target for this role is $75,000 - $85,000, depending on experience. This role is also eligible for a corporate bonus plan.

We select our initial compensation target using national compensation survey data. When we make an offer, we then factor in things like tenure, performance, and geographic location to come up with the most accurate numbers. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.

Primary Job Functions

Alternative Investment & Manual Account Maintenance

• Partner with advisor and internal conversion teams on the setup of alternative investment and manual accounts in the portfolio accounting system

• Convert valuation and transactions updates provided by advisor teams to portfolio account system import templates

• Troubleshoot alternative investment and manual account setup and maintenance issues

• Create and/or improve process, policy and procedure pertaining to Manually Maintained accounts

Maintain Operational Data for Client Reporting

• Set up and maintain operational data such as Reporting Only Households, Portfolio Groups, Separately Managed Accounts, Management Styles, Target Allocation and Model changes

• Partner with advisor and internal conversion teams to research and analyze custom blended benchmarks in the portfolio accounting system

• Setup and assign custom blended benchmarks

• Execute batch performance reviews to locate and resolve performance outliers

• Provide internal “customer” support, quickly responding to a high volume of time sensitive questions and requests from multiple internal teams.

Projects and Activities as Needed

• Cross-train in support of other areas of Operations as needed

Education/Qualifications

• High School degree (or equivalent) required; post high school degree preferred

• 5 years’ experience in financial services required, preferably in an RIA or Broker/Dealer environment

• Knowledge and familiarity with Microsoft Office, Excel is required

• Comfort working with portfolio accounting/management and CRM systems preferred

• Orion Advisor Technology and/or Salesforce experience is preferred

• Familiarity with alternative investment and manual account maintenance is a plus

• Strong Verbal and written communication

• Ability to work independently and in a team

• Solid analytical skills; attention to detail

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:

• Training and professional development

• Medical, dental and vision coverage (Available to employees and their families)

• Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses

• Life and AD&D insurance – employer paid and voluntary options

• Short-term and long-term disability, workers compensation – employer paid

• 401k with match and profit sharing

• Wellness programs and resources

• Voluntary benefits, including pet insurance

• 18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)

• 12 paid holidays each year (10 pre-determined and 2 floating days)

• Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)

• Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.