At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are looking for a highly motivated and analytical individual to join our team as an Operations Optimization Specialist. In this role, you will play a crucial role in ensuring efficiency in the core operations of our organization.
As couriers at Wolt have complete freedom to choose when to go online and which tasks to approve, their behavior affects our overall levels of service and metrics. Optimizing and molding their behavior via analytical insights is an everyday, game-changing mission. For this mission, among other things, you will be managing payment models, researching challenges and opportunities in our day to day operations, raising flags, and providing analytical insights to other operations teams.
- Track our ground operational KPIs (courier income, courier task acceptance rate, delivery times, efficiency etc.)
- Conduct data analysis to derive meaningful insights and trends.
- Implement strategies to enhance efficiency and reduce costs.
- Design, build and monitor courier payment models that are fair and lucrative for couriers while aligning with business goals.
- Support our geographic expansion over the country as well as our expansion into new product lines and business projects.
- 3+ years of hands-on experience as a business analyst or similar role.
- Proficiency in data analysis and using relevant tools in a professional work environment: SQL, BI Tools- A Must. Python - advantage.
- Strong analytical and problem-solving skills.
- You are a fast learner, who is not afraid to dive into challenges.
- Thorough and organized - you accomplish tasks with all ends tied and have great attention to details.
- Attitude - proactive person that takes ownership beyond the obvious.
- Strong communication skills - you’re a team player who knows how to communicate and collaborate with others.
- Fluent in Hebrew and English as you will be working with different teams locally and globally.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Wolt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.
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Equity Value & Accessibility — Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
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Leave & Time Off Breadth — Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
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Wellbeing & Lifestyle Benefits — Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.
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What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
