Provides operational support to Mayo Clinic departments. Applies operational expertise to assist in implementing management strategies that attain institutional and department goals. Provides an operational perspective for program decisions. Participates in financial budgeting and monitoring of department resources. Communicates ideas, coaches, and mentors and facilitates employment and performance management of department personnel. Implements policies that comply with regulatory and accreditation standards and are consistent with other Mayo policies. Maintains an understanding of education regulations and accreditation requirements to assist Mayo and affiliate programs in gaining information for accreditation and remaining accredited. Provides follow-through to committees responsible for department activities and participates on other committees or task forces as assigned. May supervise staff. Facilitates the coordination of projects including financial analysis, problem solving, and team collaboration. Partners in the support of department projects, policy implementation, and serves as a resource for issues and communications. Performs duties independently and initiates judgment in handling a variety of management issues.
This role is part of the Office of Well-Being, Accessibility, and Academic Support (OWAAS), supporting learners across Mayo Clinic College of Medicine and Science. Our vision is to be the trusted resource and center for learner flourishing, and our mission is to collaborate with our learning community to integrate academic support, mental health, disability access, and well-being resources so that learners are empowered to flourish. The Operations Specialist provides project, data, communications, and operational support across OWAAS, coordinating workflows, supporting strategic initiatives, developing reports and metrics, advancing automation and process improvement, and strengthening operations across learner well-being, academic support, mental health, and disability access.
Will require on site expectations a minimum of 1 day per week.
This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Jacksonville, Phoenix or Rochester, Mayo Clinic campus.
**Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
QualificationsA bachelor's degree (master’s degree preferred) with a minimum of two (2) years' experience. Experience should be in higher education, health care, business, IT, finance, accounting or project management. Knowledge of Windows software, including databases and spreadsheets. Strong interpersonal, verbal and written communication skills.
Project Management or related certifications preferred.
About UsMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Skills Required
- Bachelor's degree
- At least two years of experience
- Experience in higher education, health care, business, IT, finance, accounting, or project management
- Knowledge of Windows software, including databases and spreadsheets
- Strong interpersonal, verbal, and written communication skills
- Master's degree
- Project Management or related certifications
Mayo Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.
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Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
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Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
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Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.
Mayo Clinic Insights
What We Do
Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.
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