Your Opportunity as the Operations Manager
Location: New Orleans, LA – Chef manufacturing plant
Work Arrangements: 100% on-site
- Willingness to work off shift hours (nights, weekends, holidays, etc.) and flow to the work as needed
Reports to: Operations Director
In this role you will:
- Lead team of technicians and managers to ensure the operation meets safety, sanitation and quality standards
- Manage and develop manufacturing systems that increase productivity, quality and lower costs
- Facilitate, educate, motivate, coach, counsel and guide the manufacturing team to ensure that they have the ability to deliver results
- Sustain and advance process for continuous improvement
- Manage employee and labor relations issues that impact the operation
- Develop a vision of an effective work system and a plan to move the workforce in the direction of that vision
- Help oversee the production scheduling and training functions
- Ensure essential business information is clearly communicated and understood by all members of operation
- Track to KPI’s and utilize to make decisions
- Partner with other functions to ensure services, goods, materials and ingredients for the operation are delivered in a timely manner
- Provide a credible sounding board and counterbalance to the Operations Director when exploring and discussing alternatives, concepts, ideas, etc.
- Ensure employees clearly understand the operation vision and results toward goals
- Effectively manage the Operation budget
- Own a Smucker Quality Management Systems (SQMS) Pillar
- Ability to develop leaders and future leaders
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
- A Bachelor's degree; an Engineering degree is highly desired
- A minimum of 7 years of manufacturing experience
- Experience in building a high-performance work culture and systems
- Demonstrated experience in balancing the needs of production and product quality
- Prior experience working in a union environment
Learn more about working at Smucker:
- Our Total Rewards Benefits Program
- Our Thriving Together Philosophy Supporting All Impacted by Our Business
- Our Continued Progress on Inclusion, Diversity and Equity
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What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.
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