Operations Manager, PCP (Peru, Colombia & Porto Rico)

Posted Yesterday
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Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Role
The Operations Manager oversees the sales operations from order entry to delivery, ensuring adherence to policies and coordinating cross-functional teams for performance management. Responsibilities include forecasting, backlog management, and process improvement.
Summary Generated by Built In
Job Description SummaryThe PCP Operations Manager is responsible for driving the full sales operations chain for all modalities of the HCS business from order entry to full delivery and recognition, guaranteeing adherence to internal GEHC policies for booking, fulfillment and revenue recognition. Owns the Sales forecast execution by working with cross-functional teams such as Commercial, S&OP, Service, Finance, Controllership, HEF, Product and Sales teams, etc. to ensure predictable results through solid forecasting process and coverage of customer’s project agreements as well as driving the chain towards equipment Operations main KPI targets, like ex: inventory, backlog management, linearity.

Job Description

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.  

 

We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications, and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health -digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world. 

What you’ll do

  • Own forecasting construction based on backlog data, risks and opportunities and sells and ship profiles;
  • Ensure operational rigor throughout the process of booking, fulfillment and equipment delivery across CHAR & INDI region and adherence to LATAM policies. Lead Backlog dates adjustment aligned to customer requests;
  • Partner and orchestrate cross-functional areas such as Commercial, HPM, Service, Modality, Finance, HEF, Controllership Teams to drive backlog and sell and ship revenue performance;
  • Lead and manage processes improvement and operating mechanisms with Commercial, HPM, Modality, Install, S&OP, Controllership and HEF teams to maximize revenue and inventory performance, including linearity. Responsible for zone "walk to call" - provide (monthly) current quarter and current quarter plus one forecasts and measure performance against them;
  • Drive recurrent backlog quality reviews. Ensure the utmost quality in backlog for all modalities in the region and forecast accuracy;
  • Be the point person for region escalations;
  • Perform quarterly post mortem analysis along w/ assessing other trends in backlog, and sell & ship performance to deliver consistent and predictable results

What you need to have

  • Education
  • Bachelor´s degree in Business Administration or Engineering  
  • Experience
  • 5+ yrs of experience in analytical and cross functional roles involving big teams
  • Habilities
  • Strong critical thinking and analytical skills; experience with financial reporting and analysis
  • Leadership skills, capacity to build, develop and motivate teams
  • Demonstrates ability to work with and through high number of details
  • Ability to lead and influence within a large, matrix organization
  • Excellent written and oral communication
  • Strong organization and time management
  • Fluent English
  • Technical Competencies
  • Project Management and Process improvement skills
  • Problem solving and effective decision making skills
  • Behavioral Competencies
  • Excellent interpersonal skills
  • “Can do” attitude & “say-do-ratio”

GE HealthCare is an Equal Opportunity Employer where inclusion matters Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. 

 

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.  

 

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. 

#LI-IB1

Additional Information

Relocation Assistance Provided: No

Top Skills

Project Management
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The Company
Chicago, IL
50,282 Employees
Year Founded: 1892

What We Do

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence.

As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.

With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.

We embrace a culture of respect, transparency, integrity and diversity.

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