Operations Manager - IT

Posted 5 Days Ago
Be an Early Applicant
Plant, TN, USA
In-Office
Entry level
AdTech • Beauty • Marketing Tech • Retail • Pharmaceutical
The Role
Manage and improve IT infrastructure operations across virtualized and non-virtualized platforms, resolve complex incidents, automate provisioning and monitoring, document Level 1 incident procedures, and collaborate with application, infrastructure, and platform teams to ensure timely issue resolution.
Summary Generated by Built In

Job Location

BHIWADI PLANT

Job Description

P&G was founded over 180 years ago as a simple soap and candle company. Today, we're the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We've spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of hardworking teams have helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.

Dedication from Us:

You'll be at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility, in creative work spaces where new ideas flourish. All the while, you'll receive outstanding training to help you become a leader in your field. It is not just about what you'll do, but how you'll feel: encouraged, valued, purposeful, challenged, heard, and inspired.

What we Offer:

Continuous mentorship – you will collaborate with passionate peers and receive both formal training as well as day-to-day mentoring from your manager dynamic and supportive work environment– employees are at the centre, we value every individual and support initiative, promoting agility and work/life balance.

Operations Manager - IT: This role belongs to the 'IT Infrastructure Operations' job family. This family encompasses roles that manage, monitor, support, run, and upgrade processes and systems for one or multiple Digital Products with Quality and within Time.

Job Description:

As an Operations Manager in IT, you will utilize your deep understanding of Infrastructure-as-a-Service, Platform-as-a-Service, Linux, Windows server administration, networking, and databases to manage key applications and services running on virtualized and non-virtualized platforms. Your role will be crucial in resolving complex problems, building and improving procedures, and facilitating communication.

Key Responsibilities:

  • Resolve complex problems related to IT infrastructure and improve procedures for efficient operations.
  • Leverage software development and open-source solutions to automate provisioning of services, monitoring, and corrections.
  • Embrace agile methodologies to ensure quick resolution of IT issues.
  • Craft and document procedures for Level 1 Incident Resolutions and provide self-service capabilities to Application Teams and customers.
  • Collaborate with other teams such as Application and Infrastructure and Platform Service Providers during the triage and resolution of incidents.

Job Qualifications

  • Btech / Mba
  • A minimum of one role with diverse experiences in IT operations is required.
  • Demonstrated depth of applied IT skills on one IT job profile.
  • Experience in teamwork while demonstrating cultural awareness and a willingness to share insights.
  • Ability to define and lead the work necessary to shape team dynamics, organizational culture, or IT practices.

About us:

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders can lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate against individuals based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.

Job Schedule

Full time

Job Number

R000154491

Job Segmentation

Entry Level

Skills Required

  • Experience in at least one IT operations role with diverse responsibilities
  • Applied depth of IT skills in one IT job profile (infrastructure, networking, or databases)
  • Knowledge of IaaS, PaaS, Linux, Windows Server, networking, databases, and virtualization
  • Ability to define and lead work to shape team dynamics, culture, and IT practices
  • Teamwork experience with cultural awareness and willingness to share insights
  • BTech or MBA degree

Procter & Gamble Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procter & Gamble and has not been reviewed or approved by Procter & Gamble.

  • Fair & Transparent Compensation Compensation is considered competitive and benchmarked against top industry peers, supported by formal pay‑equity audits and stated transparent principles. Feedback suggests pay is a strong draw, with raises described as attainable and benefits starting from day one of training.
  • Healthcare Strength Health coverage is broad and immediate, including medical, dental, vision, life and disability insurance, with mental‑health and telemedicine offerings expanded recently. This breadth and day‑one access contribute to a perception of reliable, comprehensive care.
  • Parental & Family Support Parental leave is inclusive under a global framework for all parents, with added recovery time for birth mothers. Adoption, fertility, childcare support and eldercare services further strengthen family support.

Procter & Gamble Insights

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The Company
HQ: Cincinnati, OH
117,512 Employees

What We Do

Procter & Gamble Company is an American multi-national consumer goods corporation. P&G was founded over 180 years ago as a soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands, including Always®, Charmin®, Braun®, Fairy®, Febreze®, Gillette®, Head & Shoulders®, Oral B®, Pantene®, Pampers®, Tide®, and Vicks®. The design, development, growth and success of these products—and many more—is thanks to the innovative and insightful minds of our people. From Day 1, you’ll help make everyday life easier for our 5 billion consumers through billion dollar brands. With our large global footprint, there are many opportunities to work with P&G in multiple locations. We offer opportunities in approximately 70 countries and continually aim to attract, reward and advance the finest people in the world. As a "build from within"​ organization, we see 95% of our people start at an entry level and progress through the organization. Here, we want you to get your career off to a fast start. That's why we don't have any rotational development programs or gradual ramping-up periods: you’ll be able—and encouraged—to dive right in from day 1. Join us and help make life better through meaningful work that makes an impact from Day 1.

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