Title Operations Manager – Altersvorsorgedepot
Location Frankfurt am Main/Kronberg (hybrid)
Level Senior Manager
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Proposition team and feel like you’re part of something bigger.
About your team
The Altersvorsorgedepot team is building one of our most strategic new product propositions, creating a scalable, compliant and customer-centred retirement offering that will shape how clients invest for their future.
About your role
As Operations Manager for the Altersvorsorgedepot (AVD), you own the operational design, readiness and continuous optimisation of a highly strategic retirement proposition. You ensure scalable, compliant and efficient delivery across the full product lifecycle.
Key Responsibilities:
- Own the AVD operating model end-to-end, from launch readiness to ongoing optimisation
- Design and implement scalable, compliant processes across onboarding, servicing, and lifecycle management
- Act as central coordinator across business, operations, technology and control functions
- Translate product and regulatory requirements into robust operational solutions
- Drive continuous improvement, automation and simplification of the end-to-end service model
About you
You bring strong experience in operations and service delivery within financial services, with the ability to translate complex product and regulatory requirements into scalable operational solutions and drive continuous improvement in a dynamic environment.
Key Skills & Experience:
- Strong experience in operations, service delivery or operating model design in financial services
- Ability to manage complexity across multiple stakeholders and domains (business & technology)
- Solid understanding of regulated environments, ideally investments, platforms or retirement products
- Proven track record in driving operational improvements and scaling processes
- Comfortable working in dynamic, evolving environments with product-led delivery models
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Skills Required
- Strong experience in operations, service delivery or operating model design in financial services
- Ability to manage complexity across multiple stakeholders and domains (business & technology)
- Solid understanding of regulated environments, ideally investments, platforms or retirement products
- Proven track record in driving operational improvements and scaling processes
- Experience translating product and regulatory requirements into operational solutions
- Comfortable working in dynamic, evolving environments with product-led delivery models
Fidelity International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity International and has not been reviewed or approved by Fidelity International.
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Parental & Family Support — Family leave and carers’ support are emphasized via equalized paid parental leave globally and enhanced maternity/adoption policies. Inclusive provisions also cover carers’ leave and compassionate leave to support diverse family needs.
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Healthcare Strength — Healthcare benefits and private medical insurance are consistently highlighted as part of the core package across locations. Wellbeing resources, including an Employee Assistance Programme and menopause support, reinforce the depth of health coverage.
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Retirement Support — Pension and retirement savings are positioned as a strong element of the total package in multiple markets. Retirement design is frequently cited alongside paid time off and flexibility as part of a solid overall offer.
Fidelity International Insights
What We Do
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. *Data as of 31 March 2021
