Operations Management Intern – Germany (AI x Greentech) (m/f/d)

Posted 9 Days Ago
Be an Early Applicant
Berlin, DEU
In-Office
Internship
Greentech • Software • Energy • Renewable Energy
The Role
Support B2B customer onboarding and account configuration, translate German customer feedback into product insights, assist founders and account managers on initiatives, provide technical customer support via chat/WhatsApp/email, maintain customer records, and help draft product specifications based on use cases.
Summary Generated by Built In

Are you eager to gain hands-on experience in a fast-growing renewable energy startup?

Do you thrive in dynamic environments where you can drive impact and implement innovative solutions? If you’re passionate about sales, technology, and sustainability, this internship is for you!

Please note that for this role, C2 German proficiency is required. This is a full-time, on-site position based in Berlin.

What You’ll Do

  • Translate customer feedback into actionable product insights and help shape new features.

  • Collaborate with the Co-Founders and Head of Account Management on ad hoc initiatives (e.g. trade shows, internal product testing, competitor benchmarking).

  • Assist with drafting product specifications and feature requests based on real customer use cases.

  • Set up and configure customer accounts tailored to their business needs.

  • Be the go-to technical contact for German customers via support chat, WhatsApp, or email.

  • Join customer calls alongside Account Managers to provide product expertise and ensure smooth onboarding.

  • Provide administrative support, maintaining customer records and tracking key engagement metrics.

What Makes You a Great Fit

  • Currently in the final year of a top engineering or business school, or taking a gap year from one.

  • Structured, proactive, and eager to learn in a fast-paced environment.

  • Strong interest in customer success, sales, and customer engagement.

  • Ideally start in September.

  • Available for at least 5 month internship in our Berlin office.

  • Bonus: Previous experience in SaaS, startups, or customer-facing roles.

Why Join Us?

  • Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.

  • A vibrant, collaborative office culture where great ideas happen face-to-face - we're a full in-person team (5 days/week) in a beautiful Berlin office near Hackescher Markt.

  • Enjoy opportunities for personal and professional growth.

  • Embrace the freedom to innovate and make quick changes in a dynamic team.

  • Perks include gym membership, coffee, regular team events, MacBook and more.

  • Receive competitive pay.

 

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.

 

About Reonic

At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.

Skills Required

  • C2 German proficiency
  • Full-time, on-site in Berlin (5 days/week)
  • Available for at least a 5-month internship
  • Currently in final year of an engineering or business school, or taking a gap year
  • Structured, proactive, eager to learn
  • Strong interest in customer success, sales, and customer engagement
  • Ideally able to start in September
  • Previous experience in SaaS, startups, or customer-facing roles
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The Company
HQ: Augsburg
70 Employees
Year Founded: 2021

What We Do

Reonic is a climate-tech software company that provides an all-in-one platform for renewable energy installers to sell, design, and install systems like solar, storage, and heat pumps, accelerating the global shift to clean energy.

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