Job Title: Operations Intern
Department: Operations
Company: Grubtech
About Grubtech
Grubtech is a global software company that empowers restaurants with innovative technology solutions to manage operations, streamline order management, and integrate seamlessly with food delivery platforms.
Job Summary
The Operations Intern will support the Operations team in managing daily operational activities related to restaurant partners, internal teams, and system processes. This role offers hands-on exposure to operations within a fast-paced SaaS and food-tech environment.
Key Responsibilities
- Support day-to-day operational activities related to restaurant onboarding and system setup
- Assist in coordinating with internal teams (Onboarding, Support, Tech) to ensure smooth restaurant operations
- Help monitor order flow and system performance across restaurant partners
- Prepare and maintain operational reports, trackers, and dashboards
- Support process documentation and continuous improvement initiatives
- Assist with issue tracking and follow-ups to ensure timely resolution
- Participate in data entry, audits, and operational quality checks
- Support special projects and ad-hoc operational tasks as required
Requirements
- Currently pursuing or recently graduated with a degree in Business Administration, Operations, Engineering, or a related field
- Strong organizational and communication skills
- Good analytical and problem-solving abilities
- Proficiency in Microsoft Excel / Google Sheets
- Ability to work in a fast-paced, dynamic environment
- Strong attention to detail and willingness to learn
Preferred Skills
- Interest in SaaS, food-tech, or restaurant operations
- Basic understanding of operations processes or workflows
- Experience with data analysis or reporting tools is a plus
What You’ll Gain
- Hands-on experience in operations within a global tech company
- Exposure to restaurant technology and food delivery integrations
- Opportunity to work with cross-functional teams
- Professional mentorship and career development
Top Skills
What We Do
Grubtech is a unified commerce engine for Enterprise F&B, Grocery and Pharmaceutical Merchants using multiple online sales channels and back-end operations. Our main product, gOnline, connects all order sources to downstream systems like POS, ERP, Fleet Management, 3PLs, and Loyalty Programs. Our smart solutions help smoothen business operations and make the most of data for important decision making. Based in Dubai, Grubtech also has offices in Sri Lanka, Egypt, and Spain, serving customers in 18 markets.
