PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:
Job DescriptionPRIDE Industries
Job Description
Job: Operations Director - JCC
Job Code: E10 - PR-Operations Dir - JCC
HR Title Group: Commercial Contracts (Facilities)
Salary Grade: E18
FLSA Status: Exempt
Approval Date: August 2017
SUPERVISES: There are direct reports with this position.
POSITION SUMMARY: Under minimal supervision, the Operations Director - JCC is responsible for providing day to day guidance, organization, direction and supervision to skilled laborers (building maintenance technicians, HVAC Technicians and engineers) within a geographic location. Employees in this job class will oversee service orders, routine and preventative maintenance tasks, equipment projects and repairs and will ensure established time schedules are met and will manage and oversee subcontractors, contractors and other service providers. This job class requires comprehensive knowledge of safety/environmental, building code requirements, electrical, heating and air conditioning (HVAC), plumbing, and carpentry.
TYPICAL DUTIES:
1. *Inspects the work of crews while in progress and provides advice and assistance to subordinates.2. *Investigates complaints and recommends corrective actions as necessary.3. *Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees.4. *Schedules and prioritizes tasks, and ensures adherence to procedures, regulations and guidelines while minimizing errors and safety risks.5. *Prepares sketches of proposed work and assists in the design and specifications of planned jobs or contracts.6. *Oversees outside contractors.7. *Monitors status and results of maintenance projects and energy management programs.8. *Acts as a technical resource to field personnel and actively engages in field issues.9. *Participates in a variety of departmental and other meetings on a regular basis.11. Performs other duties and special projects as assigned.*Denotes Essential Job Function
MINIMUM QUALIFICATIONS:
• Five or more years of repair and maintenance experience including at least three years in a supervisory role;• Knowledge of operation, maintenance and repair of HVAC/refrigeration equipment;• Skill in estimating time and materials and drafting proposals;• Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;• Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees;• Demonstrated leadership, organizational, reasoning, problem solving and analytical skills;• Exceptional customer service skills;• Human relation skills to build effective relationships with team, customers and public;• Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;• Ability to establish priorities and solve a wide range of business, operational and strategic management problems;• Flexibility to respond to changing work priorities and handle numerous projects at the same time.EDUCATION REQUIREMENTS:
Associates
A comparable combination of formal education and work experience will be considered.
CERTIFICATES OR LICENSES REQUIRED:
The following licenses or certificates may be required depending on local, state and/or contract requirements:
Valid Driver's License
PHYSICAL REQUIREMENTS:
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
• Utilizing keyboard • Viewing computer screen • Bending, kneeling, stooping, squatting and reaching• May require climbing ladders and/or step stools• Standing and walking • Maneuvering in and around the worksite
WORK ENVIRONMENT:
Work is performed primarily in an office environment with limited privacy and exposure to noise from others conducting business. The remainder of work is performed on job sites in the field, driving to and from worksite. Employees may be exposed to hazardous equipment, toxic substances, noise from equipment, and depending on external weather conditions, wind, rain, cold, and heat. Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.
At PRIDE, we make a difference in the lives of many, one job at a time.
How to ApplyReady to make an impact?Join an organization where business meets purpose and every role contributes to a greater mission. Apply today at PRIDE Careers and be part of something meaningful.
Learn more about who we are and what we stand for at www.prideindustries.com.
PRIDE Industries is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.
Thank you for considering a career with us—we look forward to connecting with you!
Skills Required
- Five or more years of repair and maintenance experience, including at least three years in a supervisory role
- Knowledge of HVAC and refrigeration equipment operation, maintenance, and repair
- Ability to estimate time and materials and draft proposals
- Supervisory skills, including hiring, employee development, performance management, disciplinary processes, and employee relations
- Ability to supervise and develop teams while meeting production and service goals and following safety policies
- Effective oral and written communication skills
- Leadership, organizational, reasoning, problem-solving, and analytical skills
- Exceptional customer service skills
- Human relations skills for building effective relationships with employees, customers, and the public
- Advanced computer literacy, including word processing, spreadsheet, database, and presentation software
- Knowledge of business English, spelling, grammar, and punctuation
- Mathematical skills involving fractions, percentages, ratios, and proportions
- Ability to prioritize and solve business, operational, and strategic management problems
- Flexibility to manage changing priorities and multiple projects
- Associate degree or comparable combination of education and work experience
- Valid driver's license, depending on local, state, or contract requirements
What We Do
PRIDE Industries is a 501(c)(3) social enterprise that creates employment for people with disabilities and other barriers to employment. It provides business services to private and public organizations, with offerings spanning manufacturing, logistics, packaging, distribution, facilities management, custodial work, grounds and landscaping, and inclusive talent solutions. The organization combines customer-facing operations with employment coaching, training, job placement, and on-the-job support.
