Operations Coordinator

DLA Piper is, at its core, bold, exceptional, collaborative and supportive.  Our people are the backbone, heart and soul of our firm.  Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.  Let’s see what we can achieve. Together.

Summary

The Operations Coordinator, working in collaboration with and in support of the firm’s strategic initiatives, coordinates work requests to maintain the functionality, security, safety and comfort of the office using both internal employees, contracted vendors and landlords in areas such as cleaning, moving, furniture repair, maintaining plants and security (i.e., key cards, software and property passes). Prepares and coordinates the Operations communications to entire office. Leads, recruits, trains and maintains the Safety and Evacuation teams. Supports the Operations Manager in an administrative capacity. Assists the Operations Manager in daily functions covering a specific office and/or region.
Location

This position is located in our Atlanta office.    
 
Responsibilities

• Coordinates the day-to-day service and repair requests with internal facilities staff, landlord and external vendors to maintain the functionality of the office and its furniture and fixtures.

• Maintains office security system, coordinates with landlord and landlord’s security staff on office security cards and issues building passes for the removal of packages and boxes.

• Leads, recruits, trains and maintains Safety and Evacuation teams which includes planned fire drills and coordination with landlord.

• May prepare and coordinate Operations communications to office staff and sub-tenants.

• May conduct all or part of the Operations portion of the new hire orientation.

• Process and code all invoices for operations for Operations Manager/Supervisor signature.

• May review “unidentified mail” in order to allocate to the appropriate recipient.

• Will assist with the ordering of specialty office supplies including printed stationery and business cards.

• May assist with stocking visitor offices and conference rooms with supplies.

• Coordinate office moves, new hire set-ups and departure clean up.

• Environmental Lead to include sustainability data collection and entry.

• Update office floor plans and office Fusion page.

• Assists with Reception training and backup support (as needed).

• Sports & Entertainment Tickets Coordinator.

• Coordinates projects, events, firm meetings or other office initiatives (all office events, leadership meetings, happy hours, flu shots, attorney photos, etc.).

• Manage parking program (if applicable).

• Other duties as assigned.
   

Desired Skills   

Good communication skills are required to interact with staff and attorneys on a regular basis. Strong organizational skills and ability to work effectively in a fast-paced environment. Must have intermediate Excel and Word skills.
Minimum Education            

• High School Diploma or GED.

Minimum Years of Experience  

• 2 years’ general office or operations/facilities experience. Experience working in a law firm or professional services firm preferred.

Essential Job Expectations

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:
 

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.

• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.

• Provide timely, accurate, and quality work product.

• Successfully meet deadlines, expectations, and perform work duties as required.

• Foster positive work relationships.

• Comply with all firm policies and practices.

• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.

• Ability to work under pressure and manage competing demands in a fast-paced environment.

• Perform all other duties, tasks or projects as assigned.
   

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.
Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.    

Work Environment    

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm’s discretion in the future. 
Disclaimer    

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm’s discretion at any time. This job description does not change the at-will nature of employment. 
 

Application Process     

Applicants must apply directly online instead of sending application materials via email. 
 

Accommodation    

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact [email protected]. 
 

Agency applications will not be considered.     
 

No immigration sponsorship is available for this position.    
 

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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.